Effective Last Update Date: February 24, 2026
By requesting a quote, booking services, enrolling in a membership plan, submitting payment, or permitting Palm Breeze Crystal Clean (“Company”) to perform services at your property, you enter into a legally binding agreement with the Company.
Palm Breeze Crystal Clean provides professional exterior window cleaning services only.
Services include:
Exterior glass cleaning
Tracks
Sills
Frames
Optional screen cleaning (if selected)
Services do NOT include:
Interior cleaning
Glass restoration
Seal repair
Structural repair
Hard water stain removal
Chemical stain removal
Fabrication debris removal
Permanent mineral deposit correction
Unless expressly agreed in writing.
Hard water stains, mineral deposits, oxidation, corrosion, etched glass, fabrication debris, and permanent staining are considered existing glass damage.
Standard window cleaning does not remove chemically bonded or embedded stains.
Remaining imperfections after cleaning do NOT constitute incomplete work, negligence, or service failure.
Instant online quotes are estimates based solely on customer-provided information.
Final pricing may be adjusted if:
Pane count differs
Building height differs
Access conditions differ
Safety risks exist
Tempered or specialty glass was not disclosed
Site conditions differ from representation
Customer agrees to pay adjusted pricing if service proceeds.
A minimum service charge applies regardless of pane count.
Customer acknowledges and agrees this minimum is enforceable and non-negotiable.
Customer must:
Provide safe and unobstructed access
Secure pets
Remove obstacles
Disclose fragile, defective, or tempered glass
Company is not responsible for:
Pre-existing scratches
Seal failure
Oxidation
Manufacturing defects
Structural weakness
Landscaping instability
Irrigation leaks
Deteriorated frames
Latent defects revealed during cleaning
To the fullest extent permitted under Florida law:
Company’s total liability is strictly limited to the amount paid for the specific service rendered.
Company is not liable for:
Indirect damages
Incidental damages
Consequential damages
Punitive damages
Lost income
Business interruption
Emotional distress
Customer agrees to indemnify and hold harmless Palm Breeze Crystal Clean, its owners, managers, employees, and contractors from any claims, damages, liabilities, or expenses arising from:
Unsafe property conditions
Undisclosed hazards
Third-party claims
HOA disputes
Neighbor claims
Customer agrees to provide written notice and allow reasonable opportunity to resolve any dispute prior to initiating a chargeback.
Improper or fraudulent chargebacks may result in:
Recovery fees
Collections action
Legal action
Attorney fees
Reporting to credit agencies
Customer agrees not to publish or communicate knowingly false, misleading, or defamatory statements about the Company.
Customer agrees to provide written notice of concerns and allow reasonable opportunity for resolution before posting public complaints or reviews.
Nothing herein restricts lawful consumer rights to express honest opinions.
All disputes shall be resolved exclusively through binding arbitration in Broward County, Florida.
Customer waives:
Jury trial
Class action participation
Consolidated claims
These Terms & Conditions are governed by the laws of the State of Florida.
Membership enrollment requires completion of an initial exterior deep clean service at full quoted price.
Membership billing begins one (1) month after completion of the initial service.
Palm Breeze Crystal Clean offers the following recurring service plans:
10% discount off standard deep clean pricing
Exterior glass, tracks, sills, and frames included
Additional service visits available at 10% discounted rate
30% discount off standard deep clean pricing
Exterior glass, tracks, sills, and frames included
Additional service visits available at 30% discounted rate
Priority scheduling
Plan selection is confirmed at enrollment.
By enrolling, Member authorizes the Company to:
Charge the provided payment method automatically
Process recurring monthly payments
Charge for additional approved services
Billing occurs monthly and is divided evenly across the annual service value.
A valid payment method must remain on file at all times.
If a payment fails:
Service may be suspended
Late fees may apply
Collection procedures may be initiated
Member agrees to resolve payment disputes directly with Company prior to initiating any chargeback.
Improper or fraudulent chargebacks may result in:
Recovery fees
Collection costs
Legal action
Attorney’s fees
Membership may be canceled after two completed service visits.
If Member cancels prior to two completed visits:
All previously discounted services may be retroactively adjusted to full non-discounted pricing
Outstanding balances become immediately due
Cancellation requests must be submitted in writing.
Member agrees to:
Provide safe and unobstructed access
Secure pets
Remove obstacles
Disclose fragile or tempered glass
Missed appointments caused by denied access may result in rescheduling fees.
Membership covers:
Exterior glass cleaning
Tracks
Sills
Frames
Membership does NOT include:
Hard water stain removal
Glass restoration
Interior cleaning
Repair of seals or structural defects
Member acknowledges that cleaning may reveal:
Seal failure
Oxidation
Scratches
Fabrication debris
Structural weakness
Company is not responsible for pre-existing conditions.
Member agrees to indemnify and hold harmless Palm Breeze Crystal Clean, its owners, employees, and contractors from any claims arising from:
Unsafe property conditions
Undisclosed hazards
Third-party claims
To the fullest extent permitted under Florida law:
Company’s total liability shall not exceed the amount paid for the most recent service.
Company shall not be liable for indirect, incidental, consequential, or punitive damages.
If enrollment is for a commercial property or HOA-managed property:
The signatory confirms authority to bind the property owner or association
The property assumes responsibility for access compliance and safety
HOA approval and vendor authorization are Member’s responsibility
All disputes shall be resolved through binding arbitration in Broward County, Florida.
Member waives jury trial and class action participation.
This Agreement is governed by the laws of the State of Florida.
This Agreement, together with the Company’s Terms & Conditions and Privacy Policy, constitutes the entire agreement between the parties.
This Property Damage Waiver & Assumption of Risk Agreement (“Waiver”) is entered into between Palm Breeze Crystal Clean (“Company”) and the property owner or authorized representative (“Customer”).
By authorizing service, Customer agrees to the following:
Customer acknowledges that window cleaning may reveal pre-existing conditions including but not limited to:
Failed window seals
Scratches
Etching
Fabrication debris
Oxidation
Corrosion
Hard water staining
Mineral deposits
Structural weakness
Deteriorated frames
Loose or compromised glass
Customer agrees that the Company is not responsible for pre-existing damage or defects.
Customer understands that:
Hard water stains
Calcium deposits
Mineral buildup
Etched glass
Chemically bonded contaminants
Are considered permanent glass damage.
Standard window cleaning does not remove embedded stains.
Remaining marks after service do NOT constitute negligence or incomplete work.
Customer agrees to disclose any:
Tempered glass
Tinted glass
Low-E coatings
Aftermarket film
Specialty or fragile glass
Failure to disclose specialty glass releases Company from liability for defects related to manufacturer weaknesses or pre-existing conditions.
Customer acknowledges that service may involve:
Ladder placement
Hose routing
Water runoff
Company is not responsible for:
Pre-existing landscaping instability
Irrigation leaks
Soil erosion
Deteriorated surfaces
Cracked stucco
Loose siding
Rotten wood
Pre-damaged screens
Customer certifies that:
Property access areas are safe
Walkways are stable
Surfaces meet Florida building code standards
No hidden hazards exist
Customer assumes responsibility for injuries or damages arising from unsafe conditions not disclosed to Company.
Customer voluntarily assumes all risks associated with cleaning aged, oxidized, deteriorated, or previously damaged glass.
Customer understands that cleaning may expose previously hidden defects.
To the fullest extent permitted by Florida law:
Company’s total liability for any claim shall not exceed the amount paid for the specific service performed.
Company is not liable for:
Indirect damages
Consequential damages
Business losses
HOA penalties
Tenant complaints
Lost income
Customer agrees to indemnify and hold harmless Palm Breeze Crystal Clean, its owners, managers, employees, and contractors from:
Third-party claims
HOA disputes
Neighbor claims
Property management claims
Claims arising from undisclosed hazards
Claims arising from pre-existing conditions
For commercial or HOA-managed properties:
The authorized signatory confirms:
Legal authority to bind the property owner or association
Vendor approval has been obtained
Required access permissions are secured
The property owner or HOA assumes responsibility for:
Common area safety
Structural compliance
Building code adherence
This Waiver is incorporated into and forms part of:
The Company’s Terms & Conditions
Membership Agreement (if applicable)
Palm Breeze Crystal Clean (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, enroll in a membership, or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect the following categories of information:
Full name
Home address
Email address
Phone number
Zip code
Service details (pane count, property type, etc.)
Billing address
Payment method details (processed via secure third-party providers)
We do NOT store full credit card numbers on our servers.
SMS communications
Email communications
Call recordings
AI voice interaction transcripts
IP address
Device type
Browser type
Cookies
Website usage behavior
Tracking pixel data
We use collected information to:
Provide and schedule services
Process payments
Send appointment confirmations and reminders
Administer membership billing
Provide customer support
Improve operations and service quality
Prevent fraud
Enforce our Terms & Conditions
Conduct marketing and advertising
Inbound and outbound calls may be recorded and transcribed, including through AI-powered systems.
By calling, texting, or interacting with our automated systems, you consent to:
Recording
Transcription
Storage of communication data
Recordings may be used for:
Quality control
Training
Dispute resolution
Fraud prevention
By providing your phone number, you consent to receive:
Appointment reminders
Service confirmations
Follow-ups
Membership notifications
Promotional offers
You may opt out at any time by replying STOP to SMS messages.
Standard message and data rates may apply.
We may photograph or record exterior areas of serviced properties for:
Social media
Website
Advertising
Promotional materials
We will not publicly disclose personal identifying information (such as your name or exact address) without consent.
By using our services, you grant a non-exclusive, royalty-free license for such use.
Our website may use:
Cookies
Analytics tools
Tracking pixels
Retargeting technology
These tools help us:
Analyze website performance
Improve marketing
Optimize advertising
You may disable cookies through your browser settings.
We do NOT sell your personal data.
We may share information with:
Payment processors
CRM platforms
Scheduling software
Marketing platforms
Collection agencies (for unpaid balances)
Legal authorities if required by law
All service providers are contractually obligated to safeguard your data.
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure. We cannot guarantee absolute security.
We retain personal data only as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements
Subject to applicable law, you may request:
Access to your data
Correction of inaccurate data
Deletion of your data
Opt-out of marketing communications
Requests must be submitted in writing.
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We reserve the right to update this Privacy Policy at any time. Changes will be posted with a revised effective date.
Continued use of our services constitutes acceptance of updates.
Palm Breeze Crystal Clean
Broward County, Florida
Email: [email protected]
Phone: 754-218-2262
This Commercial Property Service Addendum (“Addendum”) supplements and forms part of the Palm Breeze Crystal Clean Terms & Conditions and any applicable Membership Agreement.
This Addendum applies to all commercial, mixed-use, HOA-managed, retail, office, industrial, or multi-tenant properties (“Property”).
By authorizing service, the undersigned (“Client”) agrees to the following:
The signatory represents and warrants that they have full legal authority to:
Bind the property owner
Bind the management company
Bind the HOA or association
Approve vendor services
If signatory lacks authority, they assume personal responsibility for payment and compliance.
Client confirms that:
Vendor approval has been obtained
Required COI (Certificate of Insurance) requirements have been reviewed
Access permissions are secured
Security clearance procedures are completed
HOA or board approval has been obtained where required
Delays caused by tenant restrictions, security procedures, or HOA approval processes do not relieve payment obligations.
Company is not responsible for:
Tenant business interruptions
Lost revenue
Customer complaints
Noise complaints
Water runoff concerns
Temporary access obstruction
Parking interference
Client assumes responsibility for notifying tenants of scheduled service.
Client acknowledges that:
Company does not inspect structural integrity
Company does not certify code compliance
Company does not verify ADA compliance
Company does not evaluate OSHA compliance
Client assumes full responsibility for:
Building code compliance
ADA accessibility compliance
OSHA compliance
Structural integrity
Common area safety
Company is not responsible for:
Failed seals
Oxidized aluminum
Deteriorated caulking
Loose glazing
Aging high-rise glass
Improper installation
Fabrication debris
Scratches
Hard water staining
Corrosion
Rust transfer
Cleaning may expose hidden defects.
Client acknowledges that:
Exterior cleaning may involve water runoff
Minor splash may occur
Temporary moisture on surfaces is expected
Company is not liable for:
Slip incidents due to failure to post warnings
Poor drainage design
Existing leaks
Improper grading
Client agrees to notify tenants and post warnings if required.
Company may use:
Ladders
Water-fed poles
Extension equipment
Ground-based systems
Company does NOT provide:
Lift rental
Rope access
High-rise swing stage
Structural anchoring
Unless separately contracted in writing.
Client agrees to indemnify, defend, and hold harmless Palm Breeze Crystal Clean, its owners, officers, managers, employees, and contractors from:
Tenant claims
Third-party injury claims
HOA disputes
Building code violation claims
Structural defect claims
Water intrusion claims
Slip-and-fall claims related to property condition
Any claim arising from pre-existing conditions
To the fullest extent permitted under Florida law:
Company’s total liability is strictly limited to the amount paid for the specific service performed.
Company shall not be liable for:
Business interruption
Lost profits
Tenant rent disputes
Special damages
Consequential damages
Punitive damages
Company maintains general liability insurance.
Client acknowledges that Company’s insurance does not:
Cover building defects
Guarantee structural safety
Cover pre-existing property deterioration
Certificates of Insurance are provided upon written request.
Company shall not be liable for delays or failure to perform due to:
Severe weather
Storms
Hurricanes
Lightning
Government shutdown
Labor shortages
Equipment failure beyond reasonable control
All disputes shall be resolved exclusively through binding arbitration in Broward County, Florida.
Client waives jury trial and class action participation.
This Addendum is governed by the laws of the State of Florida.
© 2026 Palm Breeze Crystal Clean. All Rights Reserved.