At Retreat in Sian Ka’an, we are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and transparent manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our wellness retreat services.
We collect personal information to provide you with a personalized and enriching experience. The types of information we collect include:
Personal Information ;
Name, email address, phone number, and billing information.
Health Information:
Any health-related details you voluntarily share to tailor wellness experiences to your needs.
Preferences:
Wellness preferences, dietary requirements, and activity interests.
Usage Data:
Information about your interactions with our website, services, and communications.
The information we collect is used for:
Providing and managing our wellness retreat services.
Personalizing your experience to enhance your journey towards well-being.
Processing bookings, payments, and confirming reservations.
Communicating important updates, promotional offers, and responses to inquiries.
Complying with legal obligations and ensuring the security of our services.
3. Sharing Your Information
We respect your privacy and only share your personal data as necessary and in the following cases:
With Service Providers:
Trusted third-party partners who assist in delivering our services (e.g., payment processors, wellness experts).
Compliance with Legal Obligations:
When required by law, court orders, or regulations.
With Your Consent:
When you authorize us to share your information for specific purposes.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and limited access to your information.
5. Your Privacy Choices
You have rights regarding your personal information, including:
Accessing, updating, or correcting your data.
Requesting deletion or restriction of your information.
Opting out of marketing communications at any time.
To exercise these rights, please contact us at [email protected]
You have rights regarding your personal information, including:
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and analyze site performance. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Significant changes will be communicated to you via email or through our website.
Thank you for choosing Retreat in Sian Ka’an. We are honored to be a part of your journey towards total well-being.