Privacy Policy

Last Updated: May 13, 2026

Biz Hero LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our website, landing pages, digital products, services, memberships, communities, events, email communications, text messaging programs, and any related platforms or applications we use to support our business.

This Privacy Policy applies to all digital properties operated by Biz Hero LLC, including but not limited to:

  • our website: https://bizhero.agency/new-home

  • landing pages and funnels

  • online forms

  • scheduling pages

  • email and SMS communication systems

  • membership portals

  • course delivery platforms

  • digital product checkout pages

  • webinar or event registration pages

  • community access platforms

  • social media lead forms

  • any associated subdomains or branded portals

By accessing our website, submitting your information, purchasing a product or service, joining a membership or email list, registering for an event, or otherwise interacting with our business, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described within it.

If you do not agree with this Privacy Policy, please do not use our services or submit personal information through our platforms.

Definitions and Key Terms

To help make this Privacy Policy easier to understand, the following terms apply:

“Company,” “we,” “us,” or “our”

Refers to Biz Hero LLC, including its owners, team members, contractors, and authorized service providers.

“Website”

Refers to Biz Hero LLC, including related landing pages, funnels, subdomains, and digital properties operated by the business.

“Services”

Refers to all products, programs, memberships, speaking engagements, coaching, consulting, digital resources, events, and other offerings provided by the business.

“Personal Information”

Refers to information that can identify you directly or indirectly, such as your name, email address, phone number, billing details, company information, IP address, purchase history, communication preferences, or information you voluntarily provide to us.

“Lead”

Refers to an individual who voluntarily submits their information through a form, registration, lead magnet, event sign-up, booking inquiry, quiz, survey, or similar opt-in process.

“Customer”

Refers to any person who purchases, enrolls in, subscribes to, or otherwise uses our paid products or services.

“Third-Party Providers”

Refers to software platforms, payment processors, analytics tools, communication systems, advertising platforms, and other service providers we use to operate our business.

Examples may include:

  • GoHighLevel

  • Stripe

  • PayPal

  • Google

  • Meta / Facebook

  • Squarespace

  • Zoom

  • YouTube

  • scheduling platforms

  • podcast hosting tools

“CRM”

Refers to our customer relationship management platform used to organize contacts, automate communication, and manage customer interactions.

“Cookies” / “Tracking Technologies”

Refers to tools used to improve website functionality, analyze usage, and support marketing or advertising efforts.

Information We Collect

We may collect personal information when you visit our website, submit a form, make a purchase, register for an event, join a membership, download a resource, book a service, subscribe to communications, or otherwise interact with our business.

Depending on how you engage with us, the information we collect may include:

Contact Information

  • First and last name

  • Email address

  • Phone number

  • Mailing address

  • Company or organization name

  • Job title or role

Billing & Transaction Information

  • Billing address

  • Payment details (processed securely through third-party payment providers)

  • Purchase history

  • Subscription or membership details

Lead & Engagement Information

  • Form submissions

  • Event registrations

  • Booking inquiries

  • Survey or questionnaire responses

  • Download requests

  • Communication preferences

  • SMS opt-in consent

  • Customer support inquiries

Technical & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Referral source

  • Page visits and engagement behavior

  • Cookie and tracking data

User-Submitted Content

If you voluntarily provide content such as testimonials, reviews, survey responses, photos, videos, comments, or other feedback, we may collect and store that information.

We only collect information that is reasonably necessary to operate our business, provide our services, communicate with you, and improve your experience.

How We Collect Information

We collect information in several ways, including when you voluntarily provide it to us and when certain information is collected automatically through your interaction with our digital platforms.

Information may be collected when you:

  • visit our website or landing pages

  • complete a form or opt in for a resource

  • register for an event, webinar, or workshop

  • book a consultation, service, or speaking inquiry

  • purchase a product, membership, or subscription

  • join a community or membership platform

  • subscribe to our email or SMS communications

  • respond to surveys, questionnaires, or feedback requests

  • submit testimonials, reviews, or other content

  • interact with our emails, messages, advertisements, or social media content

We may also collect certain information automatically through technologies such as cookies, analytics tools, tracking pixels, and customer relationship management systems used to support our business operations and communications.

Some information may be collected through trusted third-party platforms we use to operate our business, including website platforms, payment processors, scheduling tools, communication systems, analytics tools, and CRM software.

How We Use Your Information

We may use the information we collect to operate, manage, and improve our business, services, and customer experience.

This may include using your information to:

  • provide products, services, memberships, events, or digital resources you request or purchase

  • process transactions and manage billing

  • deliver course, membership, or product access

  • communicate with you regarding purchases, registrations, updates, or customer support

  • send email or SMS communications you have opted into

  • automate follow-up communication, reminders, or resource delivery

  • manage leads, customer relationships, and internal business operations

  • personalize your experience and improve our offerings

  • analyze website usage, engagement, and marketing performance

  • administer promotions, surveys, or event registrations

  • collect feedback, testimonials, or user experience insights

  • protect our business, platforms, users, and systems

  • comply with legal, regulatory, or contractual obligations

We may also use aggregated or anonymized data for reporting, analytics, business planning, or service improvement purposes.

Communications and Marketing

If you provide your contact information, register for an event, download a resource, make a purchase, or otherwise opt in to receive communications from us, we may contact you by email, text message (SMS), or other communication methods related to our business and services.

These communications may include:

  • resource or product delivery

  • purchase confirmations

  • event reminders or follow-ups

  • customer support communications

  • membership or account updates

  • newsletters or educational content

  • promotional offers or announcements

  • automated follow-up sequences

  • reminders related to registrations, appointments, or subscriptions

By voluntarily providing your contact information, you consent to receiving relevant communications from us in accordance with applicable laws.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

If you opt into SMS communications, message frequency may vary, and standard message or data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by following the instructions provided in the message (such as replying STOP, where applicable).

Please note that opting out of marketing communications does not prevent us from sending important transactional or service-related messages related to purchases, account access, or customer support.

Payments and Transactions

If you purchase a product, service, membership, event registration, or other offering from us, payment information may be collected and processed through trusted third-party payment providers.

We do not directly store or maintain full payment card information on our own servers unless explicitly stated otherwise through a secure payment system.

Payment-related information may include:

  • billing name

  • billing address

  • transaction details

  • subscription or membership payment status

  • purchase history

Payments may be processed through third-party platforms such as Stripe, PayPal, or other secure payment providers used in connection with our business systems.

Recurring subscriptions or memberships may be billed automatically according to the terms presented at checkout unless canceled in accordance with the applicable purchase terms.

You are responsible for providing accurate billing information and keeping payment details current where ongoing billing applies.

Third-Party Services and Integrations

We may use trusted third-party platforms, software, and service providers to help operate our business, deliver services, process payments, communicate with users, host content, analyze performance, and support marketing efforts.

These providers may have access to certain information as necessary to perform their services on our behalf.

Examples may include platforms used for:

  • website hosting

  • landing pages and funnels

  • customer relationship management (CRM)

  • email and SMS communications

  • payment processing

  • scheduling and booking

  • analytics and reporting

  • advertising and retargeting

  • webinar or video hosting

  • podcast hosting

  • community or membership access

  • course or digital product delivery

Examples of providers may include GoHighLevel, Squarespace, Stripe, PayPal, Google, Meta (Facebook/Instagram), Zoom, YouTube, scheduling platforms, and other business tools we may use from time to time.

We are not responsible for the privacy practices, security measures, or policies of third-party platforms. We encourage you to review their individual privacy policies when interacting with those services.

Cookies, Analytics and Tracking Technologies

We may use cookies, tracking pixels, analytics tools, and similar technologies to improve website functionality, understand user behavior, measure marketing performance, and enhance your overall experience.

These technologies may help us:

  • remember user preferences

  • analyze website traffic and engagement

  • understand how visitors interact with our content

  • improve website performance and user experience

  • measure advertising effectiveness

  • support remarketing or retargeting efforts

Tracking technologies may be used through our website, landing pages, email communications, advertisements, or third-party platforms connected to our business systems.

These tools may collect information such as browser type, device information, IP address, referral source, pages visited, time spent on pages, and interaction behavior.

You may adjust your browser settings to refuse or limit certain cookies; however, doing so may affect the functionality of some parts of our website or services.

Data Sharing and Disclosure

We do not sell your personal information.

We may share your information when reasonably necessary to operate our business, provide our services, comply with legal obligations, or protect our rights.

This may include sharing information with:

  • trusted third-party service providers who support our business operations

  • payment processors handling transactions

  • communication platforms used for email or SMS delivery

  • analytics or advertising platforms

  • contractors, team members, or authorized service providers working on our behalf

  • legal, regulatory, or governmental authorities when required by law

  • parties involved in a business transition such as a merger, acquisition, sale, or restructuring

Information shared is limited to what is reasonably necessary for the applicable business purpose.

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us, except where governed by their own platform policies or where you interact directly with those services.

Data Retention

We retain personal information for as long as reasonably necessary to operate our business, provide services, fulfill contractual obligations, maintain business records, resolve disputes, enforce our agreements, or comply with legal requirements.

Retention periods may vary depending on the type of information, the nature of the relationship, and applicable legal or operational requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our internal practices.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate or incomplete information

  • request deletion of your personal information, where applicable

  • object to or restrict certain processing activities

  • withdraw consent where processing is based on consent

  • opt out of marketing communications at any time

To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests and may retain information where required for legal, contractual, or legitimate business purposes.

Children’s Privacy

Our website, services, and offerings are intended for adults and are not directed toward children under the age of 13 unless explicitly stated otherwise.

We do not knowingly collect personal information directly from children under 13 without appropriate consent where required by law.

If you believe that personal information from a child has been submitted to us inappropriately, please contact us so we can review and take appropriate action.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

  • Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.

    Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or technology platforms.

Any updates will be posted on this page with an updated effective or “Last Updated” date.

Your continued use of our website, services, or interaction with our business after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, wish to make a privacy-related request, or need to contact us regarding your personal information, please reach out using the information below:

Biz Hero LLC

Website: https://bizhero.agency/new-home

Email: [email protected]