Terms and Conditions

Welcome to CR Cooling and Heating .
By submitting this form, booking a service, or doing business with us, you agree to the following Terms and Conditions.
Please read them carefully before engaging with our services.


2. Services Provided

CR Cooling and Heating offers professional heating, ventilation, and air conditioning (HVAC) services, including but not limited to:

Installation and replacement

Maintenance and repairs

System inspections and diagnostics

Indoor air quality improvement

All services are performed by licensed and qualified technicians.


3. Appointments and Scheduling

Service appointments are confirmed by phone, text, or email.

Customers must provide accurate contact and service address information.

We reserve the right to reschedule appointments due to weather, emergencies, or technician availability.

If the Customer is not present or accessible at the time of appointment, a rescheduling or no-show fee may apply.


4. Estimates and Payments

All price estimates are subject to change after inspection or diagnosis.

Full payment is due upon completion of service unless otherwise stated in writing.

Accepted payment methods include [insert payment options: cash, debit/credit card, etc.].

Any unpaid balances may incur late fees or collection costs.


5. Cancellations and Refunds

Cancellations must be made at least 24 hours before the scheduled appointment.

Deposits or diagnostic fees are non-refundable once service has started.

Refunds, if applicable, will only be processed after review and approval by CR Cooling and Heating.


6. Warranty and Guarantee

All workmanship is covered under a [insert duration, e.g., 1-year] limited service warranty.

Manufacturer warranties apply to installed equipment and parts as per manufacturer terms.

Warranties do not cover:

Misuse or neglect by the Customer

Pre-existing damage or unrelated system issues

Unauthorized repairs or alterations


7. Liability and Responsibilities

CR Cooling and Heating is not liable for damages resulting from existing equipment failure, improper installation by others, or issues unrelated to our services.

The Customer is responsible for providing safe and clear access to work areas.

Pets must be secured prior to technician arrival.

The Company shall not be held responsible for delays or service interruptions caused by factors beyond its control.


8. Communication Consent

By submitting your information through any CR Cooling and Heating form, you consent to receive communications (SMS, phone calls, and/or emails) regarding:

Appointment confirmations and reminders

Service updates

Promotional offers and seasonal campaigns

You may opt out of marketing messages at any time by replying STOP or contacting us directly.


9. Use of Information

Your personal information is collected and used in accordance with our [Privacy Policy].
We will never sell or rent your personal data to third parties.


10. Governing Law

These Terms and Conditions are governed by the laws of [Insert State or Region].
Any disputes arising under or related to these terms shall be handled in the appropriate courts of that jurisdiction.


11. Agreement

By clicking β€œSubmit”, booking a service, or signing an agreement with CR Cooling and Heating, you acknowledge that you have read, understood, and agree to these Terms and Conditions.


βœ… CR Cooling and Heating
πŸ“8773 oriole St.Louis mo 63147
πŸ“ž +(314)8289627
πŸ“§ [email protected]