Breaking Phoenix Videography ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our services, you agree to the practices described below.
Questions? Contact us at [email protected] or (916) 626-0721.
1. Information We Collect
Information You Provide
When you contact us, request a quote, or engage our services, we may collect:
• Name
• Email address
• Phone number
• Business name and job title
• Communication preferences
Information Collected Automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, device information, pages visited, and general location data. This information is used for security, analytics, and improving our website.
Cookies and Tracking
We use cookies and similar technologies (such as pixels and web beacons) to operate our website, run analytics, and deliver advertising. We use Google Analytics and Meta (Facebook) advertising tools. You can disable cookies in your browser settings; doing so may affect some website features.
2. How We Use Your Information
We use the information we collect to:
• Provide and deliver our services to you
• Respond to inquiries and provide customer support
• Send service-related communications and updates
• Send marketing messages (with your consent; opt out at any time)
• Run targeted advertising through Meta and Google
• Analyze website usage and improve our services
• Comply with legal obligations
3. SMS Text Messaging
⚠ A2P COMPLIANCE NOTE: The following SMS disclosures are required for carrier verification. Do not remove or alter this section.
By providing your mobile phone number and opting into our SMS program, you consent to receive text messages from Breaking Phoenix Videography, including appointment reminders, service updates, responses to inquiries, and marketing communications.
Opt-Out
Reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages will be sent. To re-subscribe, reply START or opt in again through our website.
Help
Reply HELP to any message for assistance, or contact us at [email protected] or (916) 626-0721.
Message and Data Rates
Standard message and data rates may apply. Message frequency varies. Contact your wireless carrier for details. Carriers are not liable for delayed or undelivered messages.
SMS Data — No Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent collected through our SMS program will not be shared with any third parties. Information may be shared with subcontractors who support our services (such as our CRM platform), solely as necessary to deliver those services.
4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted service providers who help us operate our business, including:
• GoHighLevel (CRM and automation platform)
• Meta / Facebook (advertising and custom audiences)
• Google Analytics (website analytics)
These providers are contractually required to protect your data and may only use it to perform services on our behalf.
We may also disclose your information if required by law, court order, or to protect our legal rights.
5. Data Retention
We retain your personal information for as long as necessary to provide our services or as required by law. In most cases, we retain contact and business information for up to 3 years. You may request deletion of your data at any time (see Section 7).
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. You provide information at your own risk.
7. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA) and related California privacy laws, you have the right to:
• Know what personal information we collect and how it is used
• Access a copy of the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of targeted advertising or data sharing for commercial purposes
• Non-discrimination for exercising any of these rights
To exercise any of these rights, email us at [email protected] or write to: Breaking Phoenix Videography, 8000 Painted Desert Dr, Roseville, CA 95747. We will respond within 45 days.
If you are not satisfied with our response, you may contact the California Attorney General or the California Department of Consumer Affairs at (800) 952-5210.
8. Children’s Privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors under 18. If you believe we have collected information from a minor, please contact us immediately.
9. Do-Not-Track Signals
California law requires us to disclose how we respond to Do-Not-Track (DNT) signals. Because no uniform DNT standard currently exists, we do not respond to DNT browser signals at this time.
10. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information. Our Terms of Service also apply to your use of our website.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by a new "Last Updated" date at the top of this page. Continued use of our services after any update constitutes your acceptance of the revised policy.
12. Contact Us
Breaking Phoenix Videography
8000 Painted Desert Dr, Roseville, CA 95747
Email: [email protected]
Phone: (916) 626-0721