Terms of Service Summary - Shine Craft Auto Spa

Welcome to Shine Craft Auto Spa!

These Terms of Service ("Terms") govern your use of the Shinecraft Auto Spa website and the services we provide. By accessing our website, contacting us, or booking our mobile detailing and ceramic coating services for cars, private aircraft, and boats, you agree to comply with and be bound by these Terms. Please read them carefully.

Our Services:

Shine Craft Auto Spa provides professional mobile detailing and ceramic coating services in Orlando, FL, and surrounding areas. We offer services for automobiles, private aircraft, and boats.

Booking & Scheduling:

Appointment Confirmation: All service appointments are subject to availability and confirmation. We will communicate the scheduled date, time, and estimated duration.

Access: For mobile services, you must ensure that we have safe and legal access to the vehicle, aircraft, or boat at the agreed-upon location and time.

Rescheduling/Cancellations: We understand plans change. Please notify us at least 24 hours in advance for any rescheduling or cancellations to avoid potential no-show fees.

Weather Conditions: In cases of inclement weather that may affect service quality or safety, we reserve the right to reschedule services. We will communicate any such changes promptly.

Pricing & Payment:

Quotes: All quotes are estimates based on the information provided. Final pricing may vary depending on the actual condition of the vehicle/aircraft, boat and additional services requested.

Payment: Payment is due upon completion of services, unless otherwise agreed upon. We accept major credit/debit cards through Stripe, with options for Apple Pay/Google Pay, Klarna, Affirm, Zelle and Cash.

Deposits: For certain services or larger projects, a non-refundable deposit may be required to secure your booking.

Client Responsibilities:

Preparation: While not always required, removing personal belongings from your vehicle/craft before our arrival can help us perform our services more efficiently.

Accurate Information: You agree to provide accurate and complete information when booking services or communicating with us.

Safety: You are responsible for ensuring the safety of our technicians while on your property or at the service location.

Service Guarantees & Limitations:

Satisfaction: We strive for 100% customer satisfaction. If you are not completely satisfied with our service, please notify us within 24 hours of service completion so we can address your concerns.

Existing Damage: We are not responsible for pre-existing damage to your vehicle, aircraft, or boat. We will note any significant existing damage prior to commencing work.

Ceramic Coating Warranty: Ceramic coatings come with specific care instructions and warranties. Adherence to these instructions is crucial for the longevity of the coating and warranty validity.

Limitation of Liability:

Shine Craft Auto Spa will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with our services, except as required by law.

Intellectual Property:

All content on our website (text, graphics, logos) is the property of Shine Craft Auto Spa LLC and is protected by intellectual property laws.

Governing Law:

These Terms are governed by the laws of the State of Florida.

Changes to Terms:

We reserve the right to update these Terms at any time. The most current version will always be posted on our website.