Terms of Service

Effective Date: 12-29-2025

These Terms of Service (“Terms”) govern your use of JD Livingston & Companies LLC {DBA The Laptop Agent.} website, platform, and messaging services. By accessing or using our services, you agree to these Terms.

Program Name

JD Livingston & Companies LLC {DBA The Laptop Agent.}

Program Description

JD Livingston & Companies LLC {DBA The Laptop Agent.} provides appointment-setting systems and automation tools for licensed insurance agents and appointment-based professionals. As part of our services, we send appointment-related and account-related SMS and email messages to users who opt in.

Messages may include appointment confirmations, reminders, follow-ups, system notifications, and account-related communications connected to services you request.

SMS Messaging Terms

You can cancel the SMS service at any time by replying “STOP” to the number from which you received the message. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us.

To rejoin, you may opt in again through the same method you originally used, and we will resume sending messages.

If you experience issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at [email protected].

Message Frequency & Fees

Message frequency varies based on appointment activity and account usage.
Message and data rates may apply for messages sent to you from us and from you to us. For questions about your text or data plan, please contact your wireless provider.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

User Responsibilities

You agree to:

Provide accurate contact information

Opt in only to phone numbers you own or control

Use our services in compliance with all applicable laws and regulations

You may not use The Laptop Agent services to send unsolicited or non-consensual messages.

Privacy

Your privacy is important to us. Our collection and use of personal information, including SMS and email communications, is governed by our Privacy Policy:

👉 https://thelaptopagent.com/privacy-policy

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about these Terms, contact us at:

JD Livingston & Companies LLC {DBA The Laptop Agent.}
Email: [email protected]