Privacy Policy

PureVision Home Services takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information. This Privacy Policy explains the privacy practices that apply to the PureVision Home Services website at purevisionhomeservice.com and any related customer interactions that begin through our website.

By visiting or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the website. We may revise this Privacy Policy from time to time, and the date of the most recent revision will appear on this page. Your continued use of the website after changes are posted means you accept those changes.

If you have questions about this Privacy Policy, please contact us at [email protected].

What Information We Collect

PureVision Home Services follows a simple approach: we ask for no more information than is reasonably necessary to provide the services you request. The information we collect depends largely on how you interact with our website and our team.

Personal Information

We may collect personal information that you voluntarily provide through forms, service inquiries, account registration, order placement, customer service interactions, newsletter signups, or other direct communications with us. Depending on your interaction with us, this may include your name, billing address, service address, shipping address, email address, telephone number, and payment-related information.

We use this information to provide the services you requested, process transactions, schedule work, send confirmations, respond to customer service requests, and communicate with you about your project or account. If you have not opted out, we may also use your information to tell you about special offers, service updates, promotions, or new website features that may be relevant to you.

Anonymous and Technical Information

When you use our website, we may automatically collect certain information that does not directly identify you as an individual. This may include your IP address, browser type, device details, referring website, usage behavior, and site traffic patterns. We use this information to understand how visitors use our website, improve performance, and create a better online experience.

Cookies and Similar Technologies

We do not install spyware on your computer or use spyware to retrieve information from your device. Like many websites, we may use cookies and similar technologies to recognize returning visitors, improve website functionality, remember user preferences, and support a smoother browsing experience.

Most web browsers accept cookies by default, but you can usually adjust your browser settings to decline or remove cookies. Please note that disabling cookies may affect how some features of the website function. Third-party service providers or platforms that operate on our behalf may also set cookies, and those cookies may be governed by their own policies.

Newsletter and Email Communications

If you subscribe to our newsletter or marketing communications, we may collect your email address and, in some cases, your ZIP code or service area information. We use this information to send updates, offers, and other information related to PureVision Home Services. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

Information From Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old. If you are under 13, please do not provide personal information on our website without the involvement and permission of a parent or guardian.

How We Use Your Information

We use personal information and website usage information for legitimate business purposes, including:

• Providing requested services, quotes, consultations, and customer support.
• Processing transactions and sending related confirmations or updates.
• Improving our website, services, marketing, and customer experience.
• Communicating with you about appointments, promotions, and business updates.
• Protecting our website, business operations, and users from misuse or fraud.

Except as described in this policy, we do not sell or otherwise disclose your personal information to unaffiliated third parties for their independent use. If we ever request your consent for a specific use of your information, you will have the opportunity to decline.

SMS Disclosure

Consent to receive SMS messages from PureVision Home Services is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for more information.

By clicking Submit on an applicable website form, you agree to receive communications from PureVision Home Services as described in the related form or service agreement. If you opt in to SMS messaging, you may receive appointment reminders, project updates, or promotional messages from us. For assistance, contact us at (833) 214-7800 or [email protected].

If you reply STOP, you will no longer receive SMS messages from us unless you later opt back in. If this was done in error and supported by the messaging platform, you may be able to reply UNSTOP to resume messages.

Opt-Out and Correction Procedures

You may opt out of promotional emails, newsletters, or other non-essential communications from us at any time. You can do this by following the unsubscribe instructions in our emails or by contacting us directly. If you would like to update, correct, or clarify information you have submitted to us, please reach out and we will work with you to address your request as appropriate.

Changes to This Policy

As our website and services continue to evolve, we may update this Privacy Policy to reflect changes in our business practices, website features, or legal obligations. When we do, we will post the revised policy on this page and update the effective date shown above. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact PureVision Home Services at [email protected] or call (833) 214-7800.