Welcome to GHL VA Services. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully — by using our services, you agree to the terms of this policy.

We may collect information about you in a variety of ways when you interact with our website or services:

• Personal Data: Name, email address, phone number, and other identifiers you voluntarily submit via our contact or quote forms.
• Business Information: Details about your business, GoHighLevel account requirements, project scope, and communication preferences.
• Usage Data: Pages visited, time spent on site, clicks, and other behavioral data collected automatically.
• Device & Technical Data: IP address, browser type, operating system, and referring URLs.
• Payment Information: Billing details processed through secure third-party payment processors. We do not store full card numbers.

We use the information we collect for the following legitimate business purposes:

• To deliver, operate, and maintain our GHL VA services as requested.
• To respond to inquiries, quote requests, and client support communications.
• To send project updates, service notifications, and relevant business communications.
• To send promotional emails or newsletters — only with your consent, with easy opt-out available.
• To improve our website, service offerings, and overall client experience through analytics.
• To comply with applicable legal obligations and prevent fraudulent activity.

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors (e.g., GoHighLevel, email platforms, payment processors) that assist in delivering our services and are bound by confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, data may be transferred as part of that transaction.
• Legal Requirements: When required by applicable law, court order, or government authority.
• Protection of Rights: To protect the rights, property, or safety of GHL VA Services, our clients, or the public.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain proper business records, and comply with applicable legal obligations.

When data is no longer needed, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us (see Section 6).

Our website uses cookies and similar tracking technologies to improve your experience and analyze traffic:

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Help us understand visitor interactions (e.g., Google Analytics).
• Marketing Cookies: Used to track campaign effectiveness where applicable.

You can control or disable cookies through your browser settings, though doing so may affect certain site functionality.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Opt-Out: Unsubscribe from marketing communications at any time via email link.
• Data Portability: Request your data in a structured, commonly used format.
• Objection: Object to certain processing activities, including direct marketing.

To exercise any of these rights, please contact us at the details below.

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Our website may contain links to third-party websites, including GoHighLevel and partner platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.