Privacy Policy for Frontline Consultations LLC
Effective Date: May 13, 2025
Last Updated: May 13, 2025
At Frontline Consultations LLC (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Application-to-Person (A2P) messaging platform and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name, phone number, email address
Company name and business contact details
Payment information (if applicable)
b. Message Data:
Recipient phone numbers
Message content (as needed for delivery)
Delivery status and response times
c. Technical Information:
IP address
Device and browser type
Usage data such as access times, pages viewed, and referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
To deliver and optimize SMS, MMS, and messaging services
To manage your account and provide customer support
To send you service-related notices and updates
To prevent fraud and ensure security
To comply with legal obligations
To analyze platform usage and improve our services
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
Service providers who assist in messaging delivery, analytics, and infrastructure
Regulatory authorities when required to comply with applicable laws or valid legal processes
Partners or affiliates for operational purposes, under strict confidentiality agreements
4. Data Retention
We retain personal and message data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
5. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
6. Your Choices and Rights
You have the right to:
Access and update your personal information
Opt out of promotional messages
Request deletion of your data (where applicable)
To exercise these rights, contact us at [email protected].
7. International Data Transfers
If you use our services outside the United States, your information may be transferred to and processed in the U.S. or other countries. We take appropriate safeguards to ensure data protection.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this policy, contact us at:
Frontline Consultations LLC
Email: [email protected]