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Terms & Conditions

Welcome to Liquid Funnel (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access and use of our website and CRM platform (“Service”). By accessing or using the Service, you agree to these Terms.

1. Acceptance of Terms

By using our Service, you confirm that you are at least 18 years old and agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

2. Modifications

We may update these Terms at any time. We’ll notify you of major changes. Continued use constitutes acceptance of the revised Terms.

3. Your Use of the Service

  • You may use the Service only for lawful business purposes.

  • You agree not to misuse the Service (e.g., spam, reverse engineer, infringe IP, interfere with operations).

  • You are responsible for keeping login details secure. We’re not liable for unauthorized account usage.

4. Subscription Plans

We offer subscription plans as outlined on our website:

  • Self‑Starter ($97/mo) – Software access only.

  • Pro ($197/mo) – Includes done‑for‑you setup.

  • Premium ($297/mo) – Includes branding, AI workflows, and billing.

  • Advanced ($497/mo) – Full customization and dedicated support.

You may be eligible for a free trial (if offered). Charges begin when the trial ends (unless canceled). Payment obligations continue for the duration of your subscription.

5. Payment and Cancellation

  • Advanced ($497/mo) – Full customization and dedicated support.

  • You may cancel at any time; billing stops at period end.

  • Refunds are not automatically issued, but we may offer credit or a partial refund at our discretion.

  • Lost invoices must be paid within 30 days of notice.

6. Done‑For‑You Setup

  • For eligible plans, we provide a Done‑For‑You setup: custom workflows, funnels, calendar integration, and branding.

  • You must supply the required information in a timely manner.

  • Excessive customization requests may be subject to additional charges.

7. Intellectual Property

  • All rights in our Service and software (“Liquid Funnel IP”) remain ours.

  • You retain rights to your Content (e.g., data, text, images) but grant us a license to use it for providing the Service.

  • Third-party tools integrated into the platform remain subject to their own licenses.

8. Third-Party Integrations

  • Optional features like WhatsApp marketing, dedicated numbers, WordPress, or Ad Manager may involve third-party services.

  • You are responsible for reviewing their individual terms and fees.

  • We are not liable for third-party service issues.

9. Acceptable Use

You must not:

  • Violate laws or infringe IP rights.

  • Use the platform for spam, phishing, malware, or unauthorized access.

  • Overload, disrupt, or scrape the Service.

Violations may result in account suspension or termination.

10. Disclaimers & Warranty

You must not:

  • We provide the Service “as is” and do not warrant uninterrupted or error-free performance.

  • To the fullest extent allowed by law, our liability is limited to actual direct damages not exceeding one month’s subscription fee.

  • We’re not liable for lost profits, data, or business interruption.

11. Indemnification

You agree to defend and indemnify us from any claims, damages, or liabilities caused by your violation of these Terms, misuse of the Service, or infringement of intellectual property rights.

12. Term & Termination

  • These Terms apply while you use the Service.

  • We may suspend or terminate your access if you violate the Terms or fail to pay.

  • Upon termination, your data may be deleted after 60 days unless you export it.

13. Contacting Us

Questions or concerns? Please contact us at [email protected]