Here's a full Privacy Policy for Pristine Home Care:
PRIVACY POLICY
Pristine Home Care Last Updated: April 30, 2026
1. Introduction Pristine Home Care ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or interact with our website.
2. Information We Collect We may collect the following information:
Personal Identifiers: Name, email address, phone number, and home address
Service Information: Cleaning preferences, scheduling details, and service history
Payment Information: Billing details processed through secure third-party payment processors
Communications: Records of texts, emails, or calls between you and Pristine Home Care
3. How We Use Your Information We use your information to:
Schedule and confirm cleaning appointments
Send service reminders and updates via SMS or email
Process payments for services rendered
Respond to inquiries and customer support requests
Send promotional offers to customers who have opted in
Improve our services and customer experience
4. SMS / Text Message Policy By providing your phone number and opting in, you consent to receive text messages from Pristine Home Care including appointment confirmations, scheduling updates, and promotional messages (if opted in separately).
Message frequency varies
Message and data rates may apply
Text HELP to +1 516-589-9288 for assistance
Reply STOP at any time to unsubscribe
We do not share your phone number or opt-in data with third parties for their own marketing purposes
5. How We Share Your Information We do not sell your personal information. We may share your data with:
Service Providers: Third-party tools we use to operate our business (e.g. scheduling software, payment processors, CRM platforms)
Legal Requirements: If required by law or to protect our rights
We require all third parties to handle your data securely and in accordance with applicable law
6. Data Retention We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with a relevant data protection authority
8. Cookies & Website Tracking Our website may use cookies and tracking technologies such as the Meta Pixel to understand visitor behavior and improve our advertising. You may disable cookies through your browser settings at any time.
9. Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Pristine Home Care Phone: +1 516-589-9288 Email: [email protected] Georgia, United States