Privacy Policy
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how your information is collected, used, and protected when you submit an enquiry through this website.
Who We Are
This website is used to collect enquiries relating to financial services, including mortgage advice and financial protection (such as life insurance, income protection, and critical illness cover).
Initial contact is made for information-gathering purposes only. Advice is provided by qualified, FCA-regulated advisors.
What Information We Collect
When you submit a form on this website, we may collect the following personal information:
Your name
Your telephone number
Your email address
Information relevant to your enquiry (such as mortgage type, timeframe, employment type, or protection needs)
You are not required to provide any information beyond what is necessary to respond to your enquiry.
How We Use Your Information
We use your information to:
Contact you regarding your enquiry
Understand your requirements before arranging a conversation with a qualified advisor
Arrange a consultation or call with an appropriate FCA-regulated professional
Comply with legal, regulatory, and record-keeping obligations
We will only use your data for purposes directly related to your enquiry.
Sharing Your Information
Your information may be shared with:
FCA-regulated mortgage or protection advisors
Firms involved in providing regulated financial advice relevant to your enquiry
We do not sell your data to third parties, and your information is never shared for unrelated marketing purposes.
Legal Basis for Processing
We process your personal data based on:
Your consent, which you provide when submitting a form
Legitimate interest, where necessary to respond to your enquiry and provide relevant information
You may withdraw your consent at any time.
Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal and regulatory requirements.
Your Rights
Under UK data protection law, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where appropriate
Object to or restrict processing
Withdraw consent at any time
You may exercise these rights by contacting us using the details provided during your enquiry.
Cookies
This website may use essential and analytics cookies to improve performance and user experience. Further details are provided in our Cookie Policy.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and the updated version will take effect immediately.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided when you submitted your enquiry.