Privacy Policy

Irene Fogale
Last Updated: February 2026

Irene Fogale ("I", "me", or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, and protect your information when you visit this website or purchase digital products or services.

By using this website, you agree to the terms of this Privacy Policy.

1. Data Controller (Business Information)

Under the General Data Protection Regulation (GDPR), the data controller responsible for your personal data is:

Name: Irene Fogale
Contact Email: [email protected]
Location: Italy, European Union

Although the brand name Balance Coaching Solutions may be used for services and programs, the data controller is Irene Fogale as a private individual.

2. Information We Collect

I may collect the following types of personal data when you interact with the website, purchase products, or contact me.

Personal Information

Name
Email address
Phone number (if provided)

Payment information is processed securely through third-party payment providers and is not stored directly by me.

Automatically Collected Information

IP address
Browser type
Device information
Pages visited
Website usage data

This information may be collected through analytics tools and website cookies.

3. Why We Collect Your Data

Your data is collected for the following purposes:

To deliver purchased digital products or services
To send purchase confirmations and access links
To provide customer support
To send newsletters and marketing emails (only if you subscribe)
To improve website performance and user experience
To process payments securely through payment providers
To communicate important updates related to your purchase or services

4. Email Marketing

By providing your email address, you may receive emails including:

Educational content
Product updates
Promotions
Newsletters

You may unsubscribe at any time using the unsubscribe link included in every email.

5. Legal Basis for Processing (GDPR)

As a data controller based in the European Union, personal data is processed under the following legal bases:

Consent (for email marketing or optional data collection)
Contract fulfillment (to deliver purchased services or products)
Legitimate business interests (to improve services and website functionality)
Legal obligations (such as financial record-keeping requirements)

6. Data Protection

Reasonable technical and organizational measures are implemented to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online system is completely secure and absolute security cannot be guaranteed.

7. Third-Party Services

In order to operate the website and process transactions, certain trusted third-party providers may process your data, including but not limited to:

Payment processors (such as Stripe or PayPal)
Email marketing platforms
Website hosting providers
Analytics services

These providers only receive the minimum data necessary to perform their services and are responsible for handling that data in compliance with applicable data protection laws.

8. Cookies

This website may use cookies and similar technologies to:

Improve website performance
Analyze website traffic
Remember user preferences
Support analytics tools used to understand how visitors interact with the website

Cookies are small data files stored on your device. You can control or disable cookies through your browser settings.

9. Data Retention

Personal data is stored only for as long as necessary to:

Provide purchased services or products
Comply with legal and accounting obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the type of data and legal requirements.

10. Your Rights Under GDPR

If you are located in the European Union, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict processing of your data
Object to processing
Request data portability

To exercise any of these rights, please contact:

[email protected]

11. International Users

This website may serve customers worldwide. By using this website, you acknowledge that your information may be processed and stored in countries outside your place of residence.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any updates will be posted on this page with the revised date.

13. Contact

For any privacy-related questions or requests, please contact:

[email protected]