Privacy Policy

Effective Date: April 21, 2026

At The 5 Star Co-Host, we value your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our luxury property management services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and mailing address provided via contact forms or booking inquiries.

  • Payment Data: We use third-party processors to handle payments; we do not store full credit card details on our servers.

  • Property Data: Information regarding owner properties for the purpose of management and marketing.

2. How We Use Your Information

  • To facilitate bookings and manage short-term rentals.

  • To communicate regarding inquiries, updates, and marketing newsletters.

  • To comply with Massachusetts state tax and lodging regulations.

3. Data Sharing

We do not sell your personal data. We share information only with:

  • Service Providers: Maintenance crews or cleaning staff necessary for property operations.

  • Legal Compliance: When required by law or to protect our rights.

4. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails.


Terms & Conditions

Last Updated: April 21, 2026

Welcome to The 5 Star Co-Host. By accessing our website or engaging our services, you agree to the following terms.

1. Services Provided

The 5 Star Co-Host provides professional property management, marketing, and co-hosting services for luxury vacation rentals in Massachusetts.

2. Booking & Cancellations

  • Guest Responsibility: Guests must abide by all house rules provided at the time of booking.

  • Refunds: Cancellation policies are property-specific and will be clearly outlined during the reservation process.

3. Property Owner Obligations

Owners must ensure properties meet all Massachusetts safety codes, including working smoke and carbon monoxide detectors, and carry appropriate short-term rental insurance.

4. Liability

The 5 Star Co-Host acts as a manager and co-host. We are not liable for physical damages to the property or personal injury occurring on-site beyond the scope of our gross negligence. All disputes shall be governed by the laws of the Commonwealth of Massachusetts.

5. Intellectual Property

All content on this website, including logos, photography of "Serenity Now" and other featured properties, and marketing copy, is the property of The 5 Star Co-Host.

6. Contact Information

For questions regarding these terms, please reach out to our operations team.