Privacy Policy for G-Aims Transportation
Last Updated: February 18, 2026
G-Aims Transportation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our medical transportation services and AI booking assistant.
1. Information We Collect
We collect information you provide directly to us, including your name, phone number, and pickup/drop-off locations when you book a ride via our website or our AI Voice Assistant.
2. How We Use Your Information
We use your information strictly to:
Schedule and confirm medical transportation.
Send transactional SMS updates regarding your ride (booking confirmation, driver arrival, and schedule changes).
Communicate with you regarding your service requests.
3. SMS Opt-In and Consent
Customers opt-in to receive SMS notifications through our website booking forms or verbally when calling our AI reservation line.
Verbal Disclosure: Callers are notified at the start of the call: "This call may be recorded, and we'll send your booking details and updates via text." By continuing the call, you consent to these transactional messages.
4. Sharing of Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Your Choices (Opt-Out)
You may opt-out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP.