Effective Date : [Insert Date]

Auto Elite Appraisal ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, including website usage, appraisals, and communication via SMS, email, and phone calls..

1. Information We Collect

We collect personal information necessary to provide and improve our services, including:

Personal Identifiable Information (PII):

Name, phone number, email address, and address.

Vehicle details such as make, model, year, and condition.

Communication Data:

Details of SMS, email, or call interactions.

Technical Information:

IP address, browser type, and device information from website interactions.

Payment Information:

Payment details for services rendered (processed securely by third-party payment gateways).

2. How We Use Your Information

Your information is used to:

Provide appraisal services and generate accurate reports.

Schedule appointments and communicate updates.

Process payments securely.

Send promotional messages (with your consent).

Improve service quality and customer experience.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: For payment processing, scheduling, or SMS delivery (e.g., Twilio for A2P messaging).

Legal Authorities: When required by law or to protect our rights.

Business Transfers: If we are involved in a merger, acquisition, or asset sale.

4. A2P 10DLC Compliance (SMS & Calls)

To comply with US regulations:

We use secure channels for all SMS and call communications.Consent is required for receiving messages. You can opt out by replying "STOP" to any SMS.Message data, including content and delivery status, is stored securely.

5. How We Protect Your Information

We implement industry-standard measures to secure your data, including:

Encryption for data transmission.Secure storage of payment information by trusted providers.Regular reviews of security practices to prevent unauthorized access.

6. Your Rights

You have the right to:

Access: Request copies of your personal information.Update: Correct any inaccuracies in your data.Delete: Request deletion of your personal information (subject to legal and operational constraints).Opt-Out: Decline promotional messages or automated communication.

To exercise these rights, contact us at [Your Email Address].

7. Cookie Policy

We use cookies to improve website functionality and analyze user behavior.

Essential Cookies: For website operation.Analytics Cookies: To track and improve site performance. You can disable cookies in your browser settings, but some features may not function properly.

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

11. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

Email

admin@eliteautoestimates.com

Phone

+1 720-710-5162

Address

5021 S Ulster St Apt 406 Denver Colorado USA 80237