Privacy Policy – Happy Jalapeño Market

Effective Date: April 2, 2026

Happy Jalapeño Market ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business, including in-store, online, and through our marketing systems.

1. Information We Collect

Personal Information

• Name
• Phone number
• Email address

Customer Interaction Data

• Messages sent via SMS or online forms
• Responses to promotions or campaigns
• Feedback, reviews, or survey responses

Technical & Usage Data

• Website visits and interactions
• Device or browser information
• General location data (for local marketing purposes)

2. How We Collect Information

We collect information when you:

• Fill out a form (online or in-store)
• Scan a QR code
• Sign up for promotions or updates
• Place an order or inquire about our products
• Leave a review or interact with our business
• Communicate with us via SMS, social media, or website chat

3. How We Use Your Information

We use your information to:

• Send promotions, specials, and updates (primarily via SMS and email)
• Respond to inquiries and customer requests
• Improve our products, services, and customer experience
• Encourage and respond to customer reviews
• Personalize offers and recommendations
• Manage internal operations and marketing campaigns

This aligns with our customer engagement systems designed to increase repeat visits and improve service quality.

4. SMS & Communication Consent

By providing your phone number, you consent to receive text messages from Happy Jalapeño Market.

These may include:

• Daily specials
• Promotions and discounts
• Event announcements
• Follow-ups after visits

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying:

• STOP – to unsubscribe
• HELP – for assistance

We follow best practices to ensure messaging is relevant and not excessive.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Trusted service providers (CRM, SMS, email platforms)
• Payment processors (if applicable)
• Legal authorities if required by law

All third parties are required to protect your data.

6. Data Security

We implement reasonable safeguards to protect your information, including:

• Secure platforms for data storage
• Restricted access to customer information
• Monitoring and system protections

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Send relevant communications
• Comply with legal obligations

You may request deletion at any time.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

To make a request, contact us using the details below.

9. Cookies & Tracking

Our website may use cookies or tracking tools to:

• Understand visitor behavior
• Improve website performance
• Support marketing efforts

You can adjust your browser settings to disable cookies if preferred.

10. Third-Party Links

Our website or communications may include links to third-party platforms (e.g., social media, ordering platforms). We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact: