Privacy Policy

Effective Date: October 2025
Entity: Vivé Texas Homes, LLC (“Vivé Texas Homes,” “we,” “us,” “our”)

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, request a consultation, or interact with our communications (email/SMS). By using our site or submitting your information, you agree to this Policy and our Terms of Service.

1. Information We Collect

Information you provide

- Contact details (name, email, phone)

- Project details (budget, timeline, land ownership, notes)

- Preferences and consents (marketing vs. transactional SMS/email)

- Files or messages you submit

Information collected automatically

- Device and usage data (IP address, browser, pages viewed, time on page)

- Cookies and similar technologies (pixels, analytics tags)

- Approximate location from IP

Information from third parties

- Analytics providers (e.g., website traffic/behavior data)

- Service partners (e.g., CRM, scheduling, messaging platforms)

- Public sources (e.g., county records where applicable for land due diligence)

2. How We Use Information

- To respond to inquiries and schedule consultations

- To deliver the 3-phase pre-construction experience (site evaluation, plan development, budget & contract)

- To send transactional communications (appointments, confirmations, updates)

- If opted in, to send marketing and promotional messages

- To maintain security, debug, and improve our site and services

- To comply with legal obligations and enforce our Terms

3. SMS/Text & Email Communications

By checking the boxes on our forms:

- Transactional Messages: You consent to receive texts/emails related to your requests or services. Frequency varies. Message & data rates may apply. Reply STOP to opt out; HELP for help.

- Marketing Messages (Optional): If you opt in, you consent to promotional texts/emails (offers, updates, news). Frequency varies. Message & data rates may apply. Reply STOP to opt out; HELP for help.

Carriers are not liable for delayed or undelivered messages.

4. Cookies & Tracking

We use cookies and similar technologies to:

- Remember preferences and improve the site

- Measure performance and analytics

- Support security and fraud prevention

- You can manage cookies in your browser settings. Disabling some cookies may affect site functionality.

5. How We Share Information

We may share information with:

- Service providers/processors (hosting, CRM, scheduling, analytics, messaging/SMS, email services, document e-signature, lenders you direct us to contact, design partners) under contracts that restrict their use of your data to our instructions.

- Business transfers (merger, acquisition, asset sale)

- Legal and safety (to comply with law, protect rights/property, investigate misuse/fraud)

We do not sell your personal information for money. We may “share” data for cross-context behavioral advertising where applicable; see “Your Privacy Rights” for opt-out choices.

6. Data Retention

We retain information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We apply reasonable criteria like project lifecycle, warranty windows, and statutory requirements.

7. Security

We use administrative, technical, and physical safeguards designed to protect your data. However, no method of transmission or storage is 100% secure.

8. Children’s Privacy

Our services are intended for individuals 18+. We do not knowingly collect personal information from children under 13 (or under 16 where applicable) without verifiable parental consent. If you believe a child provided data, contact us to delete it.

9. Your Privacy Choices & Rights

Email/SMS: Use unsubscribe links or reply STOP for texts; HELP for help.
Cookies: Manage in your browser; some features may be limited.
Do Not Track: We do not respond to DNT signals due to industry variability.

10. Third-Party Links

Our site may link to external websites and services we don’t control. Their privacy practices govern your use of those sites.

11. International Users

Our services are intended for U.S. residents. If you access from outside the U.S., you consent to U.S. processing and laws.

12. Changes to This Policy

We may update this Policy. The “Effective Date” will reflect the latest version. Continued use means you accept changes.

13. Contact Us

Vivé Texas Homes, LLC
8601 Dandelion Trail • Austin, Texas 78745

[email protected]• +1 512-775-7976