1. Introduction
INA Kitchens LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our remodeling services, website, and related platforms.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Full name, phone number, email address.
Project Details: Consultation date, service address, scope of requested renovations.
Payment Information: Credit/debit card details or bank transfer information, when applicable.
Website Usage Data: IP address, browser type, and behavior on our site (e.g., pages visited, time on site).
3. How We Use Your Information
Your personal data may be used to:
Schedule and confirm appointments or consultations.
Send project updates, reminders, or communications.
Provide customer service and respond to inquiries.
Process payments, invoices, or refunds.
Send relevant offers or content if you've opted in.
4. SMS & Email Communication
By providing your contact details, you consent to receive:
Appointment confirmations and project-related notifications.
Important updates related to your renovation project.
Optional promotional offers and company news (only if you’ve opted in).
Opt-out options:
SMS: Reply “STOP” at any time.
Email: Click “Unsubscribe” in the email footer.
5. Sharing of Information
We do not sell or rent your personal information. We may share it only with:
Service providers assisting in operations (e.g., subcontractors, payment processors).
Legal authorities if required by applicable law or regulation.
6. Data Security
We take data protection seriously and implement industry-standard security measures, including encrypted storage and secure access protocols. However, no online system is completely immune to breaches.
7. Your Rights
You have the right to:
Request access to or correction of your personal information.
Request deletion of your data (subject to legal or contractual obligations).
Withdraw consent to marketing communications at any time.
8. Cookies & Tracking
Our website may use cookies and similar technologies to improve functionality and user experience. You can disable cookies via your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies independently.