Privacy Policy
Effective Date: 2025
Zero Waste Certification Program[JW1] ("ZWCP," "we," "our," or "us") is committed to protecting the privacy and security of the personal and business information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws, including the Freedom of Information and Protection of Privacy Act (FIPPA) where applicable.
1. Scope of This Policy
This Privacy Policy applies to all users of our website and certification platform, including applicants seeking Zero Waste Certification. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information from businesses and individuals applying for certification:
a. Personal Information
• Name, contact information (email, phone number, address)
• User account credentials (username, password)
• Payment and billing details, if applicable
b. Business Information
• Company name, address, and contact details
• Documentation related to waste diversion practices
• Operational data required for certification
c. Technical Information
• IP addresses, browser type, operating system
• Website usage data via cookies and analytics tools
3. How We Use Your Information
The information collected is used to:
• Evaluate and process certification applications
• Provide customer support and communicate with applicants Improve our website and services
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your data, including:
• Secure socket layer (SSL) encryption
• Access controls and authentication mechanisms
• Secure cloud storage and firewalls
5. Data Sharing and Disclosure
We do not sell or rent personal or business information. Information may be shared in the following circumstances:
• Service Providers: Trusted third parties assisting in certification processing and website security
• Legal Compliance: When required by law, regulation, or court order
• Business Transfers: In the event of a merger or acquisition, with appropriate safeguards
6. Data Retention
We retain information for as long as necessary to fulfill certification requirements and legal obligations. Upon request, users may request data deletion subject to compliance requirements.
7. Your Rights
As a user, you have the right to:
• Access and request corrections to your personal data
• Withdraw consent for certain data processing activities
• Request data deletion, subject to regulatory obligations
8. Cookies and Tracking
Technologies Our website uses cookies to enhance user experience and analyze traffic. You can modify cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via our website.