Casitas Pros ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at https://casitaspros.com/, our services, or communicate with us.
1. Information We Collect
Personal information you provide (name, email, phone number, address, property details, etc.).
Project information (property dimensions, site plans, design preferences, budget requirements, construction specifications).
Financial information (payment details, financing information, project quotes).
Property documentation (photos, surveys, permit information, property records).
Transaction details related to consultations, design services, and construction projects.
Technical information (IP address, browser type, cookies, usage data, device information).
Communication records (emails, SMS messages, phone calls, chat transcripts, meeting notes).
2. How We Use Your Information
To provide and improve our ADU design and construction services.
To prepare project quotes, proposals, and contracts.
To process payments and manage invoicing.
To coordinate with architects, engineers, contractors, and subcontractors.
To obtain necessary permits and approvals from local authorities.
To schedule consultations, site visits, and construction activities.
To provide project updates and communicate construction progress.
To send updates, promotions, and marketing communications (if you have consented).
To comply with legal obligations, building codes, and regulatory requirements.
To maintain project records and documentation.
3. Sharing Your Information
We do not sell your personal data.
We may share information with trusted third parties necessary for project completion, including:
- Architects and design professionals
- Engineers and structural consultants
- General contractors and subcontractors
- Permit expeditors and building departments
- Surveyors and inspectors
- Material suppliers and vendors
- Payment processors and financial institutions
- Insurance providers
- Legal and professional advisors
- IT service providers and data storage companies
We may disclose data if required by law, court order, regulatory agencies, or to protect our legal rights.
4. Data Security
We implement reasonable security measures to protect your information, including secure servers, encryption, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services, complete your project, comply with legal obligations, resolve disputes, and enforce our agreements. Construction-related documents may be retained for several years as required by building codes and warranty obligations.
6. Your Rights
Access, correct, or delete your personal information (subject to legal and contractual retention requirements).
Opt out of marketing communications at any time.
Request information about how your data is used and shared.
Withdraw consent for data processing where applicable.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, remember your preferences, and improve our services. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (which we do not engage in).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website at https://casitaspros.com/ with the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
📞 +1 888-266-7880