Privacy Policy

Effective Date: 04/02/2026

Green & Gleam Solutions (“we,” “our,” “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or book our exterior cleaning services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address when you fill out a contact form or book a service.

Booking Information: Details related to your requested services, appointment dates, and property information.

Communication Data: Messages or enquiries you send to us via forms, email, or SMS.

Technical Information: IP address, browser type, device information, cookies, and website usage data for analytics purposes.

2. How We Use Your Information

We use your personal data to:

Provide and manage our exterior cleaning services.

Respond to enquiries and customer support requests.

Schedule and confirm appointments.

Improve our website and services.

Send marketing or promotional communications (only where consent is given).

Comply with legal and regulatory obligations.

3. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

GoHighLevel (CRM, forms, and booking systems)

Payment processors (we do not store full payment card details)

Analytics tools (to understand website performance)

These providers process personal data on our behalf in accordance with their own privacy policies and applicable data protection laws.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time, subject to legal obligations.

5. Your Rights (GDPR)

If you are located in the EU/EEA, you have rights under the General Data Protection Regulation (GDPR), including:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your personal data.

Objection: Object to certain types of data processing.

Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Security Measures

We take reasonable and appropriate security measures to protect your personal data, including:

Secure systems and access controls

Limited access to personal information

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Green & Gleam Solutions
Email: [[email protected]]
Location: [City / Country, if desired]

⚠️ Important (for you as the site builder)

This is not legal advice, but it is industry-standard and GDPR-appropriate for a local service business.

Add this page to the footer.

Add a short line under forms like:
“By submitting this form, you agree to our Privacy Policy.”

If you want, I can also:

Rewrite Terms & Conditions to match this

Make it shorter / simpler if the client prefers

Adjust wording for Ireland / UK specifically

Just tell me 👍

Green & Gleam Solutions, [email protected], +353 85 273 7715, no adress as it is a mobile service from his van. Appointments are booked from a calendar on the site. This is some additional infor to help

Perfect — thanks, that helps.
Here is the fully updated, ready-to-use Privacy Policy with Green & Gleam Solutions’ correct details, written specifically for a mobile exterior cleaning business in Ireland with calendar bookings.

You can paste this directly onto the website.

Effective Date: [Insert date]

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and property location details provided through contact forms or booking forms.

Appointment Information: Details submitted when booking an appointment through our online calendar, including service type, preferred date and time, and address for service delivery.

Communication Data: Messages, enquiries, or information you send to us via website forms, email, SMS, or phone.

Technical Information: IP address, browser type, device information, cookies, and website usage data for analytics and website performance purposes.

2. How We Use Your Information

We use your personal data to:

Provide and manage our exterior cleaning services.

Schedule, confirm, and manage appointments booked through our online calendar.

Respond to enquiries and customer support requests.

Improve our website, services, and customer experience.

Send service-related communications and reminders.

Send marketing communications where consent has been provided.

Comply with legal and regulatory obligations.

3. Third-Party Services

We use trusted third-party service providers to help operate our business, including:

GoHighLevel (website forms, booking calendar, CRM, and communications)

Payment and communication providers (where applicable)

Analytics tools to understand website usage and performance

These third parties may process personal data on our behalf in accordance with their own privacy policies and applicable data protection laws.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including service delivery, legal, accounting, or reporting requirements. You may request deletion of your personal data at any time, subject to legal obligations.

5. Your Rights (GDPR)

If you are located in the EU/EEA, you have rights under the General Data Protection Regulation (GDPR), including:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data.

Objection: Object to certain types of data processing.

Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Security Measures

We take reasonable technical and organisational measures to protect your personal data, including secure systems and restricted access. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies or similar technologies to improve functionality, analyse website traffic, and enhance user experience. You can control cookie settings through your browser preferences.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Green & Gleam Solutions
Email: [email protected]
Phone: +353 85 273 7715
Service Area: Mobile service (Ireland)