πŸ” PRIVACY POLICY

Effective Date: 01/01/2025

1. Introduction

MsFixIt LLC (β€œMsFixIt,” β€œwe,” β€œour,” or β€œus”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit www.msfixit.pro, request services, or communicate with us.


2. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Project details

  • Payment information (when applicable)

  • Communication preferences

Information is collected when you:

  • Submit a contact form

  • Request a quote

  • Schedule a service

  • Call, text, or email us

  • Communicate via social media


3. How We Use Your Information

We use collected information to:

  • Schedule and provide services

  • Send appointment confirmations and updates

  • Respond to inquiries

  • Send estimates and invoices

  • Provide customer support

  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.


4. SMS Communications

If you opt in to receive SMS messages from MsFixIt LLC:

  • Messages may include appointment reminders, service updates, estimates, invoices, and customer support responses.

  • Message frequency varies based on your interaction with us.

  • Message and data rates may apply.

  • You may reply STOP at any time to unsubscribe.

  • You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

We do not send marketing or promotional SMS messages unless separately disclosed and consented to.


5. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take appropriate measures to prevent unauthorized access or disclosure.


6. Third-Party Services

We may use trusted third-party platforms for:

  • Payment processing

  • CRM and scheduling

  • Website hosting

  • SMS delivery

These providers are contractually obligated to protect your information.


7. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to improve functionality and user experience. You may disable cookies through your browser settings.


8. Your Rights

You may:

  • Request access to your personal information

  • Request corrections

  • Request deletion (subject to legal obligations)

  • Opt out of communications

To exercise these rights, contact us at:

πŸ“§ [email protected]

πŸ“ž (970) 500-1890


9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


10. Age Requirement

By using our website or opting in to receive SMS communications, you confirm that you are at least 18 years of age. Our services and messaging programs are not directed to individuals under the age of 18.


πŸ“„ TERMS & CONDITIONS