Effective Date: August 2025

Tatum Pools (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and communications, including SMS/MMS text messaging in compliance with A2P 10DLC regulations.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, and any details you provide through forms or service requests.

Service Information: Information about your pool remodeling needs and project preferences.

Technical Information: IP address, browser type, device information, and usage data through cookies or tracking tools.

2. How We Use Your Information

We may use your information to:

Provide and manage our pool remodeling services.

Respond to inquiries, quotes, and consultation requests.

Send reminders, service updates, and promotional offers via email, phone, or SMS/MMS.

Improve our website, services, and customer experience.

Fulfill legal, licensing, and regulatory obligations.

3. SMS/Text Messaging Compliance (A2P 10DLC)

By providing your phone number and opting in, you consent to receive SMS/MMS messages from Tatum Pools regarding your appointments, services, and promotional offers.

A2P 10DLC Compliance Points:

Opt-In: You will only receive text messages if you have opted in through our website, forms, or by requesting services.

Message Frequency: Message frequency may vary depending on the nature of your services and requests.

Opt-Out: You may opt out at any time by replying “STOP.” You will no longer receive text messages from us after opting out.

Help: For assistance, reply “HELP” or contact us directly.

Message & Data Rates: Standard message and data rates may apply as determined by your mobile carrier.

Privacy: We do not sell, rent, or share your phone number or personal information with unaffiliated third parties for marketing purposes.

4. How We Protect Your Information

We use industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or misuse. While no system is completely secure, we take reasonable precautions to safeguard your information.

5. Sharing of Information

We may share your information only with trusted third-party providers who help us operate our business (e.g., payment processors, scheduling systems, or marketing platforms). These providers are contractually obligated to protect your data and may only use it for specified purposes.

6. Cookies & Tracking

Our website may use cookies or similar technologies to personalize your experience and analyze traffic. You may disable cookies in your browser settings, but some site features may not work properly without them.

7. Your Rights

You have the right to:

Request a copy of the personal information we hold about you.

Correct or update your information.

Opt out of marketing communications at any time.

Withdraw consent for SMS/MMS communications by replying “STOP.”

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

Tatum Pools
📍 Queen Creek, Arizona
📧 [email protected]
📞 480-721-2454