Privacy Policy
CallPilot247
Effective Date: February 12, 2026
1. Introduction
CallPilot247 (“CallPilot,” “Company,” “we,” “our,” or “us”) is a Voice AI receptionist platform operated by Corevia Technologies LLC. We are committed to protecting your privacy and maintaining transparency regarding how information is collected, used, and safeguarded when you access or use CallPilot247, including:
CallPilot247 website and related web pages
Voice AI call answering, routing, and automation features
Integrations, dashboards, analytics, and reporting tools
Any related applications, software, or communication systems (collectively, the “Services”)
This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our Services, you agree to this Privacy Policy.
2. What Information We Collect
We collect information necessary to operate, improve, and secure the Services.
A. Information You Provide
Full name
Email address
Phone number
Business name and business information
Billing and payment details
Account credentials
Customer support communications
Any information submitted through forms or platform use
B. Platform & Call Data
When using CallPilot247 Voice AI services, we may process:
Caller ID and call metadata
Call recordings (if enabled by the account holder)
AI-generated transcripts and call summaries
Call routing selections and outcomes
Call timestamps and call duration
Interaction data required to operate the call flow
C. Technical & Usage Information
IP address
Device type and browser information
System activity logs
Cookies and session identifiers
Usage analytics and performance data
3. How We Use User Data
We use collected information for legitimate business purposes, including:
Providing, operating, and maintaining Voice AI call services
Processing subscriptions and billing
Delivering customer support
Improving call accuracy, system functionality, and performance
Enhancing security and preventing misuse
Complying with legal and regulatory obligations
We do not sell or rent personal information.
CallPilot247 does not sell, rent, trade, or otherwise monetize personal information.
4. SMS Opt-In Details (If Enabled)
CallPilot247 may offer SMS communications related to call activity, lead notifications, appointment confirmations, customer support, and marketing updates.
A. Consent to Receive Messages
By providing your phone number and affirmatively opting in (for example, by checking an unchecked consent checkbox on a website form), you consent to receive SMS messages from CallPilot247.
Messages may include:
Call/lead notifications
Appointment confirmations and reminders
Service alerts
Billing confirmations
Platform updates
Marketing and promotional communications (only if you separately consent)
Message frequency may vary. Message and data rates may apply depending on your mobile carrier. Consent to receive SMS messages is not a condition of purchase.
B. Opt-Out & Help Instructions
You may opt out at any time by replying STOP. For assistance, reply HELP. You may also request removal by contacting [email protected].
C. Mobile Information Sharing Statement
Mobile information will not be shared with third parties for marketing purposes.
CallPilot247 does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes. SMS consent information is used solely for communication directly related to our Services.
5. Data Sharing, Access & Service Providers
CallPilot247 may utilize trusted service providers (such as cloud hosting providers, telecommunications providers, payment processors, and infrastructure partners) to operate the Services.
Providers process information only as necessary to support the Services
Providers are required to maintain appropriate security safeguards
Providers may not use personal data for independent marketing purposes
6. Voice AI & Call Recording Notice
CallPilot247 provides AI-powered voice interaction and may include call recording functionality. Account holders are responsible for complying with applicable federal, state, and local laws regarding call recording consent, disclosure requirements, and customer notification obligations.
CallPilot247 provides technology tools but does not provide legal advice regarding compliance requirements.
7. Cookies & Tracking Practices
We may use cookies and similar technologies to:
Maintain session functionality
Improve user experience
Analyze system performance
Enhance platform security
You may control cookie preferences through your browser settings.
8. Data Security & Handling
CallPilot247 implements commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, disclosure, or alteration. While we strive to protect information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain information only for as long as necessary to:
Provide and maintain Services
Fulfill contractual obligations
Maintain system integrity
Comply with legal requirements
When data is no longer required, it is securely deleted or anonymized.
10. User Rights
Depending on your jurisdiction, you may have the right to:
Access personal information we hold about you
Correct inaccurate information
Request deletion of personal data (subject to legal or contractual limitations)
Withdraw consent where applicable
Requests may be submitted to: [email protected].
11. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Policy Updates
CallPilot247 may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our Services after changes constitutes acceptance of the updated policy.
13. Contact Information
CallPilot247 (Operated by Corevia Technologies LLC)
1079 Old Ford Road
Huntingdon Valley, PA 19006
United States
Email: [email protected]
Phone: 610-904-8864
If you are contacting us about SMS opt-in or opt-out requests, please include the phone number associated with your request.
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