Effective Date:
3/25/2025
Last Updated:
3/25/2025
Our SMS Alert Service provides timely notifications related to your account including appointment reminders, order confirmations, delivery updates, service notifications, and occasional promotional offers.
Message frequency varies based on your activity with our business.
These messages are designed to keep you informed about your transactions and interactions with us, enhancing your customer experience through timely and relevant communications.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode.
Upon sending "STOP," we will confirm your unsubscribe status via SMS.
Following this confirmation, you will no longer receive SMS messages from us.
To rejoin our SMS service after opting out, sign up as you did initially through our website or application, and we will resume sending SMS messages to you once you've completed the opt-in process.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or call our toll-free support line at (916) 529-6353.
Carriers are not liable for delayed or undelivered messages. We make every effort to ensure timely delivery of messages but cannot guarantee immediate delivery as this depends on your wireless carrier's network availability.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your account activity and preferences. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy:
https://scalinghorizons.com/privacy-policy
Our SMS program complies with all applicable industry standards, including those set by the Cellular Telecommunications Industry Association (CTIA), Mobile Marketing Association (MMA), and wireless carriers.
We adhere to all requirements for obtaining proper consent before messaging and honor all opt-out requests promptly.
Our SMS messaging program complies with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable state laws regarding electronic communications.
By opting into our SMS service, you acknowledge that you are the authorized user of the mobile number provided and consent to receive automated text messages from us at the number you provided.