Privacy Policy — Solarient

At Solarient, we take the privacy of our website visitors and solar partners seriously. Any information gathered through our website at www.solarient.com is handled with care and used solely to facilitate your transition to clean energy. We are dedicated to transparency regarding how we collect, use, and protect your personal and home energy information.

User Consent to Privacy Policy

Anyone who visits or interacts with our website is classified as a “User.” By using www.solarient.com, all Users agree to the terms set forth in this Privacy Policy, including giving consent for Solarient to collect, utilize, and share information as described herein to provide solar consultations and services.

Information Collected from Users

Inquiry Data: We collect names, email addresses, and phone numbers from Users who request solar quotes, consultations, or information via our contact forms.
Property & Energy Info: To provide accurate solar savings estimates, we may collect information regarding your property address, average monthly utility costs, and roof type.
Technical Data: We utilize cookies to gather non-identifiable data, such as browser type, IP address, and device operating system, to optimize our solar calculator and site performance.

SMS/Text Messaging & Marketing Data Policy

Solarient offers a text messaging program to communicate with homeowners who have opted in through our website.

Purpose: Messages include consultation reminders, project status updates (permitting/installation), solar energy tips, and promotional offers.
Consent & Opt-In: By providing your phone number and checking the consent box on our forms, you expressly consent to receive recurring automated text messages from Solarient. Consent is not a condition of purchase.
Message Frequency: Frequency varies based on your project stage (typically up to 8 messages per month).
Opt-Out: Reply STOP to any message to unsubscribe instantly.
No Sale of SMS Data: Solarient does not sell, rent, or lease your phone number or SMS opt-in data to third parties for marketing purposes. Your data is used strictly by Solarient to manage your solar project and communications.

Cookies

Cookies help us identify your device to provide a personalized experience (such as remembering your solar savings progress). You can block cookies through your browser settings, though this may limit the functionality of our online solar estimation tools.

Use of Information

Solarient uses the information we collect to:

Generate personalized solar savings reports and quotes.
Schedule site evaluations and installation appointments.
Provide updates on federal solar tax credits and local incentives.
Process financing applications (where applicable and explicitly authorized by you).

Disclosure of Information to Third Parties

We do not sell your personal information. We may share information only in the following contexts:

Service Providers: With partners who assist in roof inspections, electrical engineering, or permit filing, solely to complete your solar installation.
Financing Partners: If you apply for a solar loan through our site, your data is shared with the lending institution you select.
Legal Requirements: To comply with law enforcement or protect the safety of Solarient and its Users.

Linked Websites & Partners

Our site may link to government incentive portals or utility provider websites. Solarient is not responsible for the privacy practices of these external entities.

Security

Solarient implements industry-standard security protocols, including Secure Socket Layer (SSL) encryption, to protect your sensitive home and financial data. While we strive for maximum protection, no digital system is 100% secure.

Sale or Acquisition

In the event of a merger, acquisition, or sale of Solarient assets, User information may be transferred to the acquiring entity as part of the business transition.