Privacy Policy – Indulge Head Spa
Last Updated: 4/28/2026
This Privacy Policy explains how Indulge Head Spa (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, book an appointment, or interact with our services.
By using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
A. Identifiers
Name
Phone number
Email address
Physical address (if provided)
B. Appointment & Service Information
Booking details
Service preferences
Visit history
C. Payment Information
Payment method details (processed securely through third-party providers)
D. Device & Usage Data
IP address
Browser type
Pages visited
Interaction with our website or ads
E. Marketing & Communication Data
Whether you open emails or respond to SMS messages
Engagement with promotions or offers
2. How We Collect Information
We collect information when you:
Book an appointment
Fill out a form on our website
Subscribe to SMS or email updates
Contact us directly
Interact with ads or website pages
We may also collect data automatically using cookies and similar tracking tools.
3. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide head spa services
Send confirmations and reminders
Send promotional offers (if opted in)
Improve customer experience
Respond to inquiries
Maintain business analytics and reporting
4. SMS Text Messaging Policy (A2P Compliance)
By providing your phone number, you agree to receive SMS messages from Indulge Head Spa, including:
Types of Messages
Appointment reminders
Booking confirmations
Service updates
Promotional offers and discounts
Message Frequency
Message frequency may vary depending on your interaction with us.
Opt-Out
You can opt out at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt back in.
To get help, reply:
HELP
Message & Data Rates
Message and data rates may apply depending on your carrier.
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
5. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Booking and scheduling platforms
Payment processors
Marketing or communication service providers
Legal authorities if required by law
All third parties are required to protect your data.
6. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Track visitor behavior
Understand marketing performance
Enhance user experience
You may disable cookies in your browser settings, but some features may not function properly.
7. Data Retention
We keep your personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
8. Data Security
We use reasonable administrative and technical safeguards to protect your personal information. However, no system is 100% secure.
9. Children’s Privacy (18+ Only)
Our services are intended for individuals 18 years or older.
We do not knowingly collect information from anyone under 18.
10. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a new “Last Updated” date.
13. No Sharing of Personal Information
Indulge Head Spa does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Your information may only be shared with trusted service providers (such as booking platforms, payment processors, or messaging providers) strictly for the purpose of operating our business and delivering services to you. These providers are contractually required to keep your information confidential and are not permitted to use your data for their own marketing purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
14. Contact Information
If you have any questions about this Privacy Policy or your data, contact us:
Indulge Head Spa
📧 Email: [email protected]
📞 Phone: 14438588799
📍 Address: 3105 Erdman Ave, Baltimore, MD 21213-1719