Terms & Conditions for Spicebros

1. Use of Services

You must be at least 18 years old (or the age of majority in your province/territory) to place an order.

You agree to provide accurate, current, and complete information when using our Services.

You are responsible for maintaining the confidentiality of your account and password.

2. Orders & Payments

All prices are listed in [CAD/USD – adjust as applicable] and are subject to applicable taxes.

Orders are confirmed only when payment is received and accepted by Spicebros.

We accept major credit/debit cards and other payment methods displayed at checkout.

Spicebros reserves the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.

3. Delivery & Pickup

Delivery times are estimates only and may vary based on location, weather, and third-party delivery partners.

Risk of loss and ownership of items transfer to you upon delivery or pickup.

Please check your order upon receipt; any issues should be reported immediately to our team.

4. Refunds & Cancellations

Once an order has been prepared or delivered, it cannot be canceled.

Refunds or credits may be issued only in cases of incorrect, missing, or unsatisfactory items at the discretion of Spicebros.

Promotions, discounts, and offers cannot be combined unless stated otherwise.

5. Allergens & Food Disclaimer

Our menu items may contain or come into contact with common allergens such as peanuts, tree nuts, dairy, gluten, soy, or shellfish.

Customers are responsible for notifying us of any allergies or dietary restrictions before placing an order.

Spicebros is not liable for adverse reactions caused by food allergies or sensitivities.

6. Intellectual Property

All content on our website, mobile app, menus, and marketing materials (logos, images, text, designs) are the property of Spicebros and may not be used without our permission.

7. Limitation of Liability

Spicebros is not liable for any damages, losses, or claims arising from the use of our Services, except as required by applicable law.

Our maximum liability for any claim shall not exceed the amount paid for the order in question.

8. Third-Party Services

We may use third-party delivery, payment, and advertising services. We are not responsible for their actions, policies, or performance.

9. Governing Law

These Terms & Conditions are governed by the laws of the Province of [Insert Province, e.g., Quebec/Ontario] and the federal laws of Canada.

Any disputes will be resolved in the courts located in [Insert City/Province].

10. Changes to Terms

Spicebros may update these Terms & Conditions at any time. Updates will take effect when posted on our website or app.

Spicebros offers SMS updates to keep you in the loop with exclusive offers, promotions, event updates, and important news related to Spicebros restaurants and catering services.

You can cancel the SMS service at any time. Simply text STOP to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]

.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy: https://spicebros.com/privacy-policy

11. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

Spicebros

[email protected]