Privacy Policy
Last updated: August 26, 2025
Notice: This page may contain an AI-generated translation of the original French document. In case of any discrepancy, the French version prevails.
Notice: This page may contain an AI-generated translation of the original French document. In case of any discrepancy, the French version prevails.
1. PREAMBLE
Clemento places a high priority on protecting your privacy. This policy describes how we collect, use, share, store, and protect your personal information in accordance with applicable laws, including the PIPEDA and Quebec's Law 25.
2. CONSENT
By using our digital services and platforms, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
3. RESPONSIBILITIES
By using our digital services and platforms, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
4. CHANGES
We may update this Privacy Policy from time to time. Any changes will be posted on our site with a new update date.
5. CHANGES
We collect a wide range of information, including but not limited to:
Identity information: name, given name, date of birth, aliases
Contact details: email address, phone, postal address
Login information: usernames, passwords, API keys, unique device identifiers
Technical data: IP address, browser type, operating system, cookies, web beacons, mobile identifiers
Service usage: browsing history, interactions, preferences, GPS or approximate location data
User-provided content: documents, photos, videos, messages, forms, comments
Communications with customer support or our teams
Financial or payment data, if provided
Data from third parties or partners (e.g., social networks, third-party integrations)
Any other information the user voluntarily provides or that we may collect automatically
6. PURPOSES
Your information may be used for:
Providing, managing and improving our services
Personalizing and optimizing the user experience
Developing, testing, analyzing and designing new products or services
Analyzing trends, behaviors and usage statistics
Marketing, advertising campaigns and user profiling
Ensuring security, preventing fraud and detecting anomalies
Retaining records, complying with legal and contractual obligations
Sharing with our partners and service providers for the above purposes
Any other use compatible with providing or improving the services, including artificial intelligence and automated analysis
7. SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including data encryption, restricted access, and secure protocols.
Clemento follows best practices and recognized standards for security and quality, such as ISO 9001, ISO 27001 and SOC 2 Type II, to structure our processes and strengthen data protection.
8. SHARING WITH THIRD PARTIES
We may share your information with service providers or technology partners when necessary, subject to strict confidentiality agreements.
9. USER RIGHTS
You have rights to access, rectify, delete, data portability and withdraw consent, in accordance with the law.
10. RETENTION AND DESTRUCTION
Your data is retained for at least 100 years or until secure voluntary destruction. After this period, it will be destroyed or anonymized in accordance with strict security protocols.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, pixels, SDKs, and other tracking technologies to:
Analyze and track the use of our services
Measure the performance of our content and campaigns
Personalize the user experience and content shown
Create user profiles and segments for marketing and advertising
Enable cross-site tracking and synchronization with our advertising partners
Collect data even after the browser is closed or inactive
12. ADVERTISING AND ANALYTICS
We may use your data to:
Deliver targeted advertisements on our platforms or partner platforms
Analyze the effectiveness of our marketing and advertising campaigns
Create detailed profiles for targeting and remarketing
Use advertising partners and third-party technologies to track and analyze your behavior
Combine your data with data from third-party sources to improve profile accuracy
Automate the optimization of content, offers and recommendations
These operations may occur even without explicit consent, in accordance with this policy, and include cross-device and cross-site tracking.
13. CONTACT
Clemento
Privacy Officer
Phone: (833) 947-1145
Email: [email protected]
This Policy complies with the requirements of the PIPEDA and Quebec's Law 25 regarding the protection of personal information.
Français | English | Español
© 2025 Clemento. All rights reserved.
This site is not affiliated with or endorsed by Facebook™, Google™, Bing™, or any other advertising platform. The information on this site has not been reviewed or approved by these companies. Facebook™, Google™, Bing™, and their respective logos are trademarks of their respective owners.
Français | English | Español