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The Benefits of Document Management Software

February 04, 20262 min read

What are the benefits of a Document Management Software?

After 25 years working in the document management industry, I’m often asked two questions: what are the real benefits of a document management system, and does it actually deliver a return on investment?

Before answering that, it’s worth briefly defining what we mean by a Document Management System.

A Document Management System (DMS) — also known as an Electronic Document Management System (EDMS) — is software designed to securely store, manage, track and organise electronic documents and files. Its purpose is to streamline document-based processes, improve collaboration, maintain compliance, and boost productivity across the business.

So, what does an EDMS actually do?

In simple terms, an EDMS connects your people to the information they need to do their jobs.

  • Accountants can instantly access invoices

  • Warehouse managers can retrieve signed despatch notes

  • HR teams can securely manage personnel records

  • Engineers can find change request forms without digging through folders

If you need information, your EDMS should be the first place you look.

Core features of a modern Document Management System

A good DMS will offer all of the following — and more:

  • Web-based access via PC, tablet or smartphone

  • Cloud or on-premises deployment, depending on your needs

  • Flexible paper scanning options for both low and high-volume users

  • Email capture, including integration with email servers or clients such as Microsoft Outlook

  • Powerful search, using document content, metadata or simple folder structures

  • Version control, ensuring everyone works from the latest information

  • Subscriptions and alerts, so users are notified when key documents or folders change

  • Advanced security, replacing messy network drives with a controlled, auditable repository

  • Workflow automation, eliminating manual, paper-based approval processes

  • User-defined portals, showing each user only the documents relevant to their role

  • Fast implementation and low maintenance — modern DMS software shouldn’t require specialist expertise to keep it running

Ready to modernise your document management?

Whether you’re looking to implement an EDMS for the first time or replace a legacy system, Document Genetics can help.

Contact us today to arrange a Free Automation Audit and discover how much time and cost you could save.

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Joe co-founded Document Genetics (now semi-retired) and leads our marketing operations. With over two decades at the heart of the business, he’s been instrumental in shaping our customer strategy, building lasting relationships, and helping clients understand the real-world benefits of intelligent automation and document management solutions.

Learn more about Document Genetics on:
https://document-genetics.co.uk/home

Joe Hyde

Joe co-founded Document Genetics (now semi-retired) and leads our marketing operations. With over two decades at the heart of the business, he’s been instrumental in shaping our customer strategy, building lasting relationships, and helping clients understand the real-world benefits of intelligent automation and document management solutions. Learn more about Document Genetics on: https://document-genetics.co.uk/home

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