Davis Power and Plumbing
Terms & Conditions

By scheduling service, submitting a request, or allowing work to be performed by Davis Power & Plumbing (“Company,” “we,” “us,” or “our”), you (“Customer,” “you”) agree to the following Terms & Services.

Last updated: July 1, 2025

1. Scope of Services

Davis Power & Plumbing provides residential plumbing and electrical services including, but not limited to:

  • Plumbing repairs and replacements

  • Electrical repairs and installations

  • Fixture replacement (faucets, toilets, lighting, outlets, breakers)

  • Diagnostic and service calls

All services are provided on a best-effort basis according to industry standards and applicable local and state codes.

2. Estimates & Pricing

  • Estimates are based on visible conditions at the time of inspection.

  • Final pricing may change if concealed or unforeseen issues are discovered.

  • All pricing must be approved by the Customer before additional work is performed.

  • Service call fees are non-refundable once a technician has been dispatched.

3. Permits & Code Compliance

  • Some services may require permits depending on jurisdiction and scope.

  • Where required, permits will be obtained by Davis Power & Plumbing or coordinated with the Customer.

  • Customer is responsible for fees associated with permits unless otherwise stated.

  • Work is performed to meet applicable local and state building codes; however, existing non-compliant conditions outside the scope of work are not the responsibility of the Company.

4. Customer Responsibilities

Customer agrees to:

We understand that plans change. To respect the time of our team and other customers, we apply the following policies:

  • Provide safe, clear, and unobstructed access to the work area

  • Disclose known issues, prior repairs, or hazards

  • Secure pets and ensure a safe working environment

  • Be available for approvals if additional work is required

Failure to meet these conditions may result in delays, rescheduling, or additional charges.

5. Cancellations, Rescheduling & Missed Appointments

  • Appointments are scheduled within designated service windows.

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Same-day cancellations or no-shows may be subject to a cancellation fee.

  • Emergency or extended jobs may affect appointment timing.

  • If we must cancel or reschedule due to staffing, weather, or safety concerns, we will notify you as soon as reasonably possible and work with you to find a new time.

6. Warranties & Limitations

  • Manufacturer warranties apply to fixtures, parts, and equipment.

  • Labor warranties, if offered, are limited to the specific repair performed.

  • Warranties do not cover:

    • Pre-existing conditions

    • Improper use or maintenance

    • Customer-supplied materials

    • Acts of nature, corrosion, or system-wide failures

7. Limitation of Liability

To the fullest extent permitted by law:

  • Davis Power & Plumbing is not liable for incidental or consequential damages.

  • Liability is limited to the cost of the service performed.

  • The Company is not responsible for damage caused by pre-existing conditions, hidden defects, or structural issues.

8. Payment Terms

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • Accepted payment methods will be disclosed at time of service.

  • Late or unpaid balances may result in collection efforts and associated fees.

9. Damage & Personal Property

We train our teams to handle your home and belongings with care. In the unlikely event damage occurs that we are responsible for, you must report it to us in writing as soon as reasonably possible and no later than 48 hours after service, with clear details and photos if available. At our discretion, we may repair, replace with an item of comparable value, or reimburse you up to the item’s current fair market value.

We are not responsible for normal wear and tear, items that were already loose or in poor condition (for example, hanging pictures, blinds, or fixtures), or damage resulting from undisclosed risks or manufacturer restrictions.

10. Right to Refuse Service

Davis Power & Plumbing reserves the right to refuse or discontinue service if:

  • Unsafe conditions exist

  • Customer behavior is abusive or inappropriate

  • Required approvals or payments are not provided

  • Work requested violates code, licensing rules, or safety standards

11. Communication & Messaging Consent

By scheduling service or submitting a request, you consent to receive:

  • Appointment confirmations

  • Service reminders

  • Follow-up communications

  • Service-related SMS and email messages

Message and data rates may apply. You may opt out at any time by replying STOP.

12. Privacy & Personal Information

We collect and use your personal information (such as name, contact details, address, and service history) to schedule and deliver services, process payments, and communicate with you. Additional details about how we handle your information may be provided in our separate Privacy Policy, which is incorporated by reference where applicable.

13. Photography & Documentation

The Company may take photos or notes before, during, or after service for:

  • Documentation

  • Quality assurance

  • Permit or compliance records

No identifying personal information will be shared publicly without consent.

14. Changes to These Terms

These Terms & Services are governed by the laws of the State of Tennessee.
Any disputes shall be resolved in the appropriate Tennessee jurisdiction.

15. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state in which the services are primarily provided, without regard to its conflict of laws principles. Any disputes arising out of or relating to these terms or the services will be brought exclusively in the state or federal courts located in that state, unless a different forum is required by law.

16. Acceptance

By booking an appointment, submitting a form, or allowing work to proceed, you acknowledge that you have read, understood, and agreed to these Terms & Services.

Questions About These Terms?

If you have any questions about these Terms & Conditions, or if you would like clarification before booking a service, you can contact BlueShield Home Care at:

  • Email: [email protected]

  • Phone: (731) 225-8740

  • Mailing address: 1234 Anywhere Drive, Medina, TN 38355