We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and safeguarded when you submit an enquiry through this website.
Who We Are
This website is used to collect enquiries relating to mortgage advice, including higher-value and more complex remortgage cases.
Initial contact is for information-gathering purposes only. Regulated mortgage advice is provided by qualified, FCA-authorised professionals.
What Information We Collect
When you submit an enquiry, we may collect the following information:
Your name
Your telephone number
Your email address
Information relevant to your enquiry (such as remortgage timing, current situation, or general circumstances)
You are not required to provide sensitive financial details at this stage.
How We Use Your Information
Your information is used to:
Respond to your enquiry
Understand your requirements before arranging an initial discussion
Arrange contact with a suitable FCA-regulated mortgage advisor
Maintain appropriate records for legal and regulatory purposes
Your data will only be used in connection with your enquiry and will not be used for unrelated marketing.
Sharing Your Information
Your personal data may be shared with:
FCA-regulated mortgage advisors
Firms involved in providing regulated mortgage advice relevant to your enquiry
We do not sell or rent your personal data, and it is never shared for third-party marketing purposes.
Legal Basis for Processing
We process your personal data on the basis of:
Your consent, provided when you submit an enquiry
Legitimate interest, where necessary to respond appropriately and arrange professional advice
You may withdraw your consent at any time.
Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory obligations.
Your Rights
Under UK data protection law, you have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data where appropriate
Object to or restrict processing
Withdraw consent at any time
You may exercise these rights by contacting us using the details provided when you submitted your enquiry.
Cookies
This website may use essential and analytical cookies to improve functionality and user experience. Further details are provided in our Cookie Policy.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any updates will be published on this page and take effect immediately.
Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the details provided during your enquiry.