This is a Privacy Policy – The D.I.C.E. Hub™
D.I.C.E. Group, LLC (“Company,” “we,” “us,” or “our”) operates The D.I.C.E. Hub™, a digital platform providing dental compliance resources, training, operational tools, and administrative services for dental practices and professionals.
This Privacy Policy explains how information is collected, used, stored, and protected when individuals interact with:
The D.I.C.E. Hub™ platform
Associated websites
Forms
Calendars
Accounts and sub-accounts
Email communications
Training portals
Lead generation funnels
Automations
Customer relationship management systems (CRM)
Scheduling systems
Digital compliance tools
Educational resources
Marketing campaigns
This policy applies to all systems operated or managed by D.I.C.E. Group, LLC including integrations through platforms such as:
GoHighLevel
Microsoft 365
SharePoint
Open Dental
Adit
ConnectTeam
Email marketing services
Payment processors
Calendar and scheduling systems
Website forms and landing pages
1. Information We Collect
We collect information in several ways depending on how individuals interact with the platform.
Information You Provide Directly
This may include:
Name
Email address
Phone number
Business name
Dental practice name
Professional credentials
Mailing address
Payment information
Appointment requests
Messages submitted through forms or chat
Examples include when a user:
Downloads compliance guides
Registers for training
Books compliance assessments
Creates an account
Submits forms
Requests services
Signs up for newsletters
Registers for webinars or events
Account Information
Users who create accounts within The D.I.C.E. Hub™ may provide:
Login credentials
User profile information
Organization information
Role or permission level within a sub-account
Uploaded compliance documentation
Training progress and certifications
Sub-accounts may be created for:
Dental practices
Team members
Administrators
Compliance officers
Independent providers
Information Collected Automatically
When users interact with our systems, certain technical data may be collected automatically.
This may include:
IP address
Device type
Browser type
Location data (approximate)
Pages visited
Time spent on pages
System interactions
Form submissions
Platform usage analytics
This information helps improve:
platform performance
security
training delivery
user experience
compliance tracking systems.
2. Calendar and Scheduling Information
Users may schedule appointments through integrated calendar systems for services such as:
Compliance assessments
Training sessions
Consultations
Support calls
Information collected may include:
Name
Phone number
Business information
Requested service
Appointment notes
Calendar information is used solely for:
scheduling
confirmations
reminders
service delivery.
3. Forms and Data Submissions
Forms throughout The D.I.C.E. Hub™ ecosystem may collect information for purposes including:
lead generation
training enrollment
compliance assessments
document uploads
service requests
surveys
feedback
Data submitted through forms may be stored within:
CRM systems
training platforms
scheduling systems
secure internal databases.
4. Cookies and Tracking Technologies
Our websites and systems may use cookies or similar technologies to:
improve website functionality
understand user behavior
personalize user experiences
track marketing campaign performance.
Users may disable cookies through their browser settings, though certain platform features may be limited.
5. How We Use Information
Information collected may be used for the following purposes:
Platform Operations
Creating and managing accounts
Delivering compliance tools
Providing training content
Operating the digital compliance platform
Service Delivery
Scheduling consultations
Conducting compliance assessments
Delivering training programs
Providing customer support
Communication
We may communicate with users regarding:
account activity
compliance reminders
training updates
service announcements
platform updates
billing notices
Marketing Communications
With consent, we may send:
newsletters
educational resources
product announcements
event invitations
promotional offers
Users may unsubscribe from marketing communications at any time.
6. HIPAA and Patient Information
The D.I.C.E. Hub™ is designed primarily for practice operations, compliance management, and training.
Users should not upload Protected Health Information (PHI) unless specifically authorized through a secure system designed to meet HIPAA requirements.
D.I.C.E. Group, LLC is not responsible for unauthorized uploads of patient information into non-HIPAA compliant areas of the platform.
Practices remain responsible for ensuring compliance with HIPAA regulations when using the platform.
7. How We Share Information
We do not sell personal information.
Information may be shared with trusted service providers necessary to operate the platform, such as:
payment processors
CRM providers
email service providers
scheduling platforms
analytics tools
hosting providers
These providers are contractually obligated to maintain appropriate security protections.
Information may also be disclosed when required by:
law
court order
regulatory authority.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information.
Security measures may include:
encrypted data transmission
role-based account access
authentication controls
secure hosting infrastructure
restricted administrative access
However, no internet transmission can be guaranteed to be completely secure.
9. Data Retention
Information may be retained as long as necessary to:
operate the platform
provide services
maintain training records
comply with legal obligations
resolve disputes
enforce agreements
Users may request deletion of their personal data where legally permitted.
10. Your Privacy Rights
Depending on your location, users may have rights including:
Access to personal data
Correction of inaccurate information
Request deletion of personal information
Opt-out of marketing communications
Requests may be submitted by contacting us using the information below.
11. Children's Privacy
The platform is intended for professional use by adults in the dental industry.
We do not knowingly collect information from individuals under 18.
12. Third-Party Links
Our platform may link to third-party websites or services.
We are not responsible for the privacy practices of those external sites.
Users should review their respective privacy policies.
13. Changes to This Policy
This Privacy Policy may be updated periodically to reflect:
regulatory changes
platform improvements
service updates.
The updated policy will be posted with a revised effective date.
14. Contact Information
For questions regarding this Privacy Policy, contact:
D.I.C.E. Group, LLC
Operator of The D.I.C.E. Hub™
Email: [email protected]
Website: www.dicedentalhub.com