Welcome to Big Bear Concierge (“Service”). By using our website, chatbot, SMS service, or any related tools, you agree to these Terms of Service.
1. Service Description
Big Bear Concierge is a free AI-powered concierge service for the Big Bear Lake, CA area. We provide information about local businesses, activities, and services. We may also include sponsored recommendations from local businesses.
2. Messaging Consent
By submitting your phone number or contacting us, you consent to receive SMS or MMS messages related to your inquiries, local recommendations, or service updates.
Message frequency may vary.
Message & data rates may apply.
You may opt-out at any time by replying STOP.
3. User Responsibilities
You agree to use our Service for lawful purposes only.
You may not misuse, spam, or attempt to disrupt our Service.
4. Sponsored Listings
Some recommendations are paid placements from local businesses. Sponsored listings will always be clearly integrated into the Concierge system.
5. Disclaimer
We make no guarantees about the accuracy of the information provided. Recommendations are informational only, and we are not liable for user decisions.
6. Termination
We may suspend or terminate your access if you violate these terms.
7. Governing Law
These Terms are governed by the laws of the State of California.