Virtual Office Terms and Conditions

Business Hub Salisbury Pty Ltd
Effective Date: 10/07/2025
Location: 39 John Street, Salisbury SA 5108

1. Service Eligibility & Use

1.1 This agreement is exclusive to the business purchasing this product and cannot be reassigned or transferred to another business.
1.2 The virtual office service may only be used for lawful business activities by the purchasing entity.
1.3 The business address may be used for mail handling, business registration, and online listings while the subscription is active.

2. Address Usage

2.1 The member may use the office mailing address at 39 John Street, Salisbury SA 5108 for their business purposes only.
2.2 The address must not be used after the agreement is cancelled or expired.
2.3 Upon termination, the business must promptly remove the Business Hub Salisbury address from all public platforms, including websites, Google listings, social media, printed materials, and directories.
2.4 If the address continues to be used post-cancellation, additional fees will apply.

3. Mail Handling

3.1 All incoming standard mail will be placed mail tray in the foyer of the serviced office.
3.2 Mail will be forwarded once a week to the nominated forwarding address if forwarding is included in the selected package.
3.3 Members may collect their mail at any time, 24 hours a day, 7 days a week using their provided access code.
3.4 Business Hub Salisbury does not accept responsibility for loss, theft, or damage to mail or parcels.
3.5 Mail not collected within 60 days may be returned to sender or destroyed.

4. Security & Access

4.1 Members will receive an access code for 24/7 entry to collect their mail.
4.2 This code must be kept confidential and must not be shared with unauthorised persons.
4.3 A mailbox key will be available for secure access to the letter box.
4.4 Members are solely responsible for their belongings while on site.

5. Subscription & Cancellation

5.1 This is a month-to-month subscription, automatically billed via the payment method on file.
5.2 The member may cancel the service at any time with 30 days’ written notice sent to Business Hub Salisbury Pty Ltd.
5.3 Failure to provide written notice will result in continued billing until cancellation is confirmed.
5.4 No refunds are offered for partial billing periods or unused service time.

6. Insurance & Liability

6.1 Members are responsible for insuring any business or personal property brought onto the premises.
6.2 Each member must maintain their own public liability and contents insurance to cover their business operations.
6.3 Business Hub Salisbury Pty Ltd accepts no responsibility for theft, damage, loss, or destruction of any property, mail, or deliveries.
6.4 Use of the address or premises is entirely at the member’s own risk.

7. Prohibited Activities

7.1 Any illegal activity is strictly prohibited.
7.2 Any suspicious mail or conduct may be reported to relevant authorities.
7.3 The service must not be used for:

Receiving illegal or prohibited goods

Fraudulent or misleading business activity

Excessively large or dangerous deliveries

7.4 Business Hub Salisbury Pty Ltd reserves the right to terminate the agreement immediately in the event of a suspected or confirmed breach of this section.

8. Termination by Business Hub

8.1 Business Hub Salisbury Pty Ltd may suspend or terminate a virtual office membership without notice if:

Payment fails or remains unpaid

Terms are violated

Unlawful activity is suspected

Member conduct is inappropriate or disruptive

8.2 In the event of termination due to breach, no refunds will be provided.

9. Updates to Terms

9.1 Business Hub Salisbury Pty Ltd may update these terms at any time.
9.2 Members will be notified via email of any material changes.
9.3 Continued use of the service after changes take effect indicates agreement with the updated terms.

10. Contact

For questions, cancellations, or updates, please contact:
Email: [email protected]
11. Agreement

By purchasing the Virtual Office service, the member confirms they have read, understood, and agree to these Terms & Conditions in full.