Terms and Conditions

1. Services Provided

"Owens Enterprise LLC" provides marketing automation and communication services including, but not limited to:

Missed-call text-back automation

SMS and email follow-up systems

Lead capture form automation

CRM pipeline setup

Review generation systems

Related consulting and implementation services

The Company does not guarantee specific revenue results.


2. Fees & Payment Terms

Setup Fee

A one-time setup fee of $1,750 is required before implementation begins.

This fee is:

Non-refundable

Covers system configuration, onboarding, and installation

Monthly Subscription

Client agrees to pay $500 per month for continued access, hosting, maintenance, and support.

Payments are:

Due monthly on the same billing date

Automatically billed unless otherwise agreed

Non-refundable once processed

Failure to pay may result in service suspension.


3. Term & Termination

This agreement begins on the date of first payment.

Minimum term: 90 days.

After 90 days, the agreement becomes month-to-month.

Either party may terminate with 30 days written notice after the initial 90-day period.

Upon termination:

Access to automation systems will be revoked

Hosting and services will cease

Data retention is not guaranteed after 30 days


4. Client Responsibilities

Client agrees to:

Provide accurate business information

Maintain active phone numbers and email accounts

Comply with SMS and email marketing laws (including TCPA and CAN-SPAM)

Obtain customer consent where required

The Company is not responsible for legal violations caused by improper client usage.


5. No Revenue Guarantee

The Company provides automation tools designed to improve lead response and booking efficiency.

However:

No specific revenue increase is guaranteed

Results depend on client’s sales process, market conditions, and responsiveness

The Company is not liable for lost revenue or business interruptions


6. Limitation of Liability

To the fullest extent permitted by law:

The Company shall not be liable for:

Indirect or consequential damages

Lost profits

Business interruption

Data loss

Maximum liability shall not exceed the total fees paid by Client in the prior 3 months.


7. Intellectual Property

All automation systems, workflows, scripts, and configurations remain the intellectual property of the Company.

Client is granted a limited, non-transferable license to use the system during the active subscription period.


8. Third-Party Platforms

Services may rely on third-party platforms including but not limited to:

GoHighLevel

Twilio

OpenAI

Email providers

The Company is not responsible for outages, changes, or policy updates by third-party providers.


9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information and business data shared during the term of service.


10. Governing Law

This agreement shall be governed by the laws of the State of Indiana.

Any disputes shall be resolved in Indiana courts.


11. Acceptance of Terms

By submitting payment, Client acknowledges and agrees to these Terms and Conditions.