Last updated: 14 October 2025
This Privacy Policy explains how Pinnacle AI Systems LTD (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website www.pinnacleaitech.co.uk (“the Site”) or interact with us.
By using our Site or submitting your information, you agree to the terms of this Privacy Policy.
1. Who We Are
Pinnacle AI Systems LTD
Website: www.pinnacleaitech.co.uk
Email: [email protected]
Registered in the United Kingdom
We are the data controller responsible for the personal information collected through this Site.
2. Information We Collect
We may collect and process the following types of personal data:
Contact Information — such as your name, email address, and phone number (e.g., when you submit a form or book a call).
Communication Data — including messages, emails, or other correspondence.
Technical Data — such as IP address, browser type, device information, and how you use our Site.
Marketing and Tracking Data — via cookies, pixels, or similar technologies (for example, Facebook Pixel) to measure ad performance and improve user experience.
3. How We Use Your Information
We use your personal data to:
Respond to your inquiries or booking requests.
Schedule and manage calls or consultations.
Improve our website, products, and marketing.
Send you relevant updates, offers, or follow-up messages (only where consent has been given).
Comply with legal and regulatory obligations.
We will never sell or rent your personal information to third parties.
4. Legal Basis for Processing
We process your personal data based on:
Consent — where you voluntarily provide information or opt into marketing.
Legitimate Interests — such as improving our Site and services or responding to your communications.
Legal Obligations — where necessary to comply with the law.
5. Data Sharing
We may share data with trusted third-party service providers who help us operate our Site or manage communications (for example, web hosting, analytics, or CRM providers).
All partners are required to keep your data secure and process it only in accordance with UK data protection law.
We may also share limited data with advertising platforms (such as Meta/Facebook) to measure or improve ad performance. This does not include any sensitive or financial information.
6. Cookies and Tracking
Our Site uses cookies and tracking technologies to enhance user experience and analyze traffic.
You can manage or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if you have one) or contact us directly.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law.
After this period, data will be securely deleted or anonymized.
8. Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent to marketing communications at any time.
Object to or restrict certain processing activities.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
To exercise your rights, please email [email protected].
9. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and you share information at your own risk.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last updated” date.
We encourage you to review this page occasionally to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 [email protected]