Privacy Policy

Browns Inshore Guide Service ("we," "us," or "our"), operated by Captain Dave Brown and located in Orange Beach, Alabama, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our website, forms, or communications.

By submitting a form, opting in to receive communications, or otherwise interacting with our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• First and last name
• Email address
• Phone number
• Trip preferences and inquiry details
• Source or referral information (how you found us)
• Any other information you voluntarily provide through our forms or communications

2. How We Use Your Information

We use the information we collect to:

• Respond to booking inquiries and trip requests
• Deliver requested content, including free guides and resources
• Send trip confirmations, reminders, and updates
• Send marketing and promotional communications, where you have provided consent
• Improve our services and communications
• Comply with applicable laws and regulations

3. SMS / Text Message Communications

By checking the SMS consent checkbox on our forms, you agree to receive text messages from Browns Inshore Guide Service at the phone number you provided. We offer two types of SMS communications:

• Non-marketing messages: Trip confirmations, booking updates, fishing trip reminders, and other service-related communications. Message frequency varies.
• Marketing messages: Special offers, discounts, seasonal promotions, and other promotional content. Frequency may vary.

Message and data rates may apply. To get help, text HELP to any message you receive from us. To opt out at any time, reply STOP to any text message. You may opt out of marketing messages without affecting your ability to receive non-marketing service messages.

We do not sell or share your phone number with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use GoHighLevel, a CRM and marketing platform, to manage contacts, communications, and automations. Your information is stored and processed within this platform in accordance with their privacy practices.
• Legal requirements: We may disclose your information if required by law or in response to valid legal process.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us directly.

6. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us using the information below.

7. Cookies and Tracking

Our website and landing pages may use standard web technologies such as URL parameters to track the source of traffic (for example, whether you arrived from Facebook or another platform). This information is used solely for internal analytics and to improve our marketing efforts. We do not use third-party advertising cookies or tracking pixels at this time.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us