Privacy Policy

Canine Commissioner (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our web applications, websites, services, or any other software or services provided by Darien Counseling. From time to time, we may also offer additional applications or services through partnerships.

For purposes of this policy, personal information refers to any information that can be used to identify an individual.

Canine Commissioner does not share customer opt-in information, including mobile phone numbers or consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging opt-in data and consent records are kept confidential and are used solely to provide our direct services.

Information We Collect

We collect information that you voluntarily provide when you sign up for services, complete forms, create a profile, make payments, schedule appointments, or otherwise interact with our applications and services. This may include your name, email address, phone number, payment details, and other information necessary to deliver our services. We also maintain records of communication preferences, opt-in status, and timestamps for consent related to SMS, email, or other communication channels.

We may automatically collect non-personal and system-related information when you use our services, including browser type, device identifiers, IP address, approximate location data, and system usage logs. Cookies and similar technologies may be used to improve user experience and website functionality. Third-party analytics tools such as Google and Facebook may also place cookies or collect usage data to help us understand website performance.

How We Use Information

The information we collect is used to operate, maintain, and improve our services. This includes processing transactions, responding to inquiries, delivering requested communications, managing appointments, improving platform functionality, diagnosing technical issues, and enhancing user experience. Data may also be used to maintain security, prevent fraud, and ensure compliance with legal and regulatory requirements.

SMS Messaging & Consent

If you opt in to receive text messages from Canine Commissioner, you agree to receive SMS communications related to our services, such as appointment reminders, service-related updates, and customer support messages. You will only receive SMS messages if you have explicitly provided consent, and we maintain timestamped records of all opt-in actions.

You may opt out of SMS communications at any time by replying STOP. Once you opt out, you will receive a confirmation message and will not receive further texts unless you choose to re-opt in. Message frequency varies based on your interactions with our services. Standard message and data rates may apply, and mobile carriers are not responsible for delayed or undelivered messages.

No mobile information, opt-in data, or consent records are shared with third parties or affiliates for marketing or promotional purposes. Limited information may be shared with subcontractors or service providers strictly for operational support, such as customer service or message delivery, and only under confidentiality obligations.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share limited information with trusted service providers who assist us in operating our services, such as analytics providers, payment processors, or messaging platforms, solely for service-related purposes. These providers are required to protect your information and use it only as authorized.

Some information, such as business name, service areas, or website content, may be publicly visible or indexed by search engines. We do not disclose private transactional or sensitive personal data to third parties except as required by law or legal process. In the event of a merger, acquisition, or sale of assets, information may be transferred as part of due diligence or contractual obligations, subject to continued protection under this policy.

Data Security

Canine Commissioner implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. While we strive to protect your information using commercially acceptable measures, no method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Canine Commissioner

Email: [email protected]