Terms of Service

Effective Date: August 28, 2025
Contact: [email protected]

Welcome to Lumière Care Services (“we,” “our,” “us”). By using our website, services, or communicating with us, you agree to the following terms:

1. Services Provided

Lumière Care Services offers non-medical and nursing-supervised home care support. All services are provided according to agreed care plans, subject to availability, safety, and compliance with regulations.

2. Eligibility

You must be at least 18 years old to request or manage services. Parents/guardians may request services for minors or dependents.

3. User Responsibilities

Provide accurate and complete information when requesting services.

Use our services only for lawful purposes.

Not misuse or interfere with our website or care staff.

4. Payments & Fees

All services are subject to agreed pricing. Payments must be made according to the terms provided at the time of service. Unpaid balances may result in suspension of services.

5. Health & Safety

We rely on accurate health information to provide safe care. You are responsible for disclosing relevant medical conditions and changes. We may decline or adjust services if safety is at risk.

6. Limitation of Liability

We make every effort to provide safe, reliable care. However, Lumière Care Services is not liable for damages or losses beyond what is required by law.

7. Privacy

Your personal information is handled according to our Privacy Policy.

8. Termination

We reserve the right to suspend or terminate services if:

Payments are not made,

Safety rules are violated, or

Services are misused.

9. Changes to Terms

We may update these Terms at any time. Continued use of our services after updates means you accept the revised terms.

10. Contact

Questions about these Terms? Contact us at:
[email protected]