Privacy Policy – Citi Capital Mortgage Company
Effective Date: 03/14/2026
Citi Capital Investments LLC d.b.a. Citi Capital Mortgage Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information:
Name, phone number, and email address
Information submitted through forms on our website
Communication preferences, including SMS opt-in consent
Basic technical information such as browser type, IP address, and cookies
2. How We Use Your Information
We use the information collected to:
Provide mortgage-related services and customer support
Send appointment reminders, updates, and relevant communications
Respond to inquiries and process requests
Improve our website and services
3. SMS Opt-In Information
By providing your phone number and opting in, you consent to receive SMS messages from Citi Capital Mortgage Company.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
4. Data Sharing and Disclosure
We do not sell or share your personal information for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Enhance user experience
Analyze website performance
Store user preferences
You can control cookie settings through your browser.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
7. User Rights
You have the right to:
Opt out of SMS communications at any time by replying STOP
Request updates or corrections to your information
Contact us regarding your data
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.