Privacy Policy
Master Window Cleaning Professional
Effective Date: March 27, 2026
Master Window Cleaning Professional (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Service address
Service & Communication Data
Appointment details
Service requests
Messages, call logs, and inquiries
Technical Information
Basic device or browser information when interacting with our website
2. How We Collect Information
We collect information through:
Website contact forms and service request forms
Appointment scheduling tools
Phone calls and call tracking systems
SMS and email communications
Direct interactions with our team
3. How We Use Your Information
We use your information to:
Provide and manage services (window cleaning, gutter cleaning, pressure washing, air duct cleaning)
Schedule and confirm appointments
Send service-related communications
Respond to inquiries and provide customer support
Improve service quality and customer experience
We do not sell or rent your personal information.
4. SMS Messaging & Consent
By providing your phone number and explicitly opting in, you consent to receive SMS messages from Master Window Cleaning Professional.
How We Obtain SMS Consent
Users opt in to receive SMS messages by submitting a form on our website and checking a clearly labeled consent checkbox. The checkbox is not pre-selected and requires affirmative user action.
Types of Messages You May Receive
Appointment confirmations and reminders
Service updates and scheduling notifications
Follow-up communications regarding services
Message Frequency: Varies based on customer interaction
Message & Data Rates: May apply
You can opt out at any time by replying:
STOP
For assistance, reply:
HELP
or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
5. Data Sharing & Privacy Protection
We do not sell, rent, or share your personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
We may share information only with trusted service providers strictly necessary to operate our business (such as CRM platforms and communication providers). These providers are contractually required to safeguard your information.
6. Third-Party Services
We use GoHighLevel as our customer relationship management (CRM), communication, and automation platform.
This platform may store:
Contact information
SMS, email, and call records
Appointment details
These services are used solely to support our business operations.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain records
Comply with legal obligations
When no longer required, information is securely deleted.
9. Your Rights & Choices
You have the right to:
Access your personal information
Request corrections to inaccurate data
Request deletion of your data (subject to legal requirements)
Opt out of communications at any time
10. Cookies & Tracking Technologies
We do not use cookies, tracking pixels, or behavioral tracking technologies on our website.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
Master Window Cleaning Professional
1910 Ponderosa Ct
Hollister, California
📧 [email protected]
📞 831-313-2235