Effective Date: 11/4/2024
Opticlick is committed to protecting your privacy. This
Privacy Policy explains how we collect, use, share, and protect your personal
information when you use our services, including AI chat widget bots, auto text
back software, and unified inbox solutions. By using our Services, you agree to
the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Services.
This includes:
a. Information You Provide:
Contact Information: Such as name, email address, phone number, and business details when you sign up for our Services or contact us. Message Data: Information related to the messages processed by our software, including content, timestamps, and recipients.
b. Information We Collect Automatically:
Usage Data: Information about your interactions with our Services, such as device information, IP address, browser type, and usage patterns. Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Services and improve user experience.
c. Information from Third Parties:
Third-Party Integrations: If you connect your accounts from third-party platforms (e.g., social media or messaging apps), we may receive information from these platforms to facilitate our Services.
2. How We Use Your Information
We use the information we collect for the following
purposes:
To Provide and Improve Services: We use your information to operate, maintain, and improve our Services. To Communicate with You: We may contact you via email, SMS, or other means to provide updates, notifications, or promotional content. To Analyze and Enhance User Experience: We analyze usage patterns to improve the functionality and performance of our Services. For Security and Fraud Prevention: To protect against unauthorized access, data breaches, and other security risks.
3. Sharing Your Information
We do not sell your personal information. We may share your
information in the following situations:
With Service Providers: We may share your data with third-party service providers who assist in operating our Services. For Legal Reasons: We may disclose information if required by law, legal process, or government request. In Connection with Business Transactions: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect
your information. However, no system is completely secure, and we cannot
guarantee the absolute security of your data.
5. Your Choices
Access and Update Your Information: You can access, update, or delete your information by contacting us directly. Opt-Out of Marketing Communications: You can opt out of receiving promotional messages by following the instructions provided in those communications or by contacting us. Cookies Management: You can adjust your browser settings to control or block cookies.
6. International Data Transfers
Your information may be transferred to and processed in
countries other than your own. By using our Services, you consent to such
transfers.
7. Children's Privacy
Our Services are not directed to children under the age of
13, and we do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will
notify you of any significant changes by posting the new policy on our website
and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy
Policy, please contact us at:
Email: [email protected] Phone: 877-526-3132