1. Introduction
Purpose: These Terms and Conditions outline the rules and guidelines for using the messaging services provided by Magalix.
Acceptance: By using our messaging services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
Company Details: Magalix, 450 Rue Industrielle, Joliette, Québec J6E 8V6, Canada
Customer Support: For support or inquiries, please contact us at (450) 821‑9816 or email [email protected]
Consent Statement: By providing your phone number and opting in, you consent to receive SMS/MMS messages from Magalix. These messages may include promotional content, service updates, and transactional information.
Opt-In Procedure: You consent by checking a box or submitting a form that includes an opt-in checkbox for receiving messages and agreeing to our Terms and Conditions and Privacy Policy.
Opt-Out Instructions: To opt out of receiving future messages, reply "STOP" to any SMS message from us or follow the opt-out instructions provided in each message. You will receive a confirmation of your opt-out request.
Consent Statement: By providing your phone number and opting in, you consent to receive SMS/MMS messages from Magalix. These messages may include promotional content, service updates, and transactional information.
Opt-In Procedure: You consent by checking a box or submitting a form that includes an opt-in checkbox for receiving messages and agreeing to our Terms and Conditions and Privacy Policy.
Opt-Out Instructions: To opt out of receiving future messages, reply "STOP" to any SMS message from us or follow the opt-out instructions provided in each message. You will receive a confirmation of your opt-out request.
Message Details: You may receive messages related to service updates, promotional offers, notifications, and other information relevant to our services.
Frequency: You will receive up to 8–12 messages per day, including promotional updates, transactional information, and other relevant notifications. For transactional messages related to your interactions with us, you may receive additional messages as needed. Your preferences and feedback will be considered to adjust the frequency of our communications.
Content Disclaimer: All messages will comply with relevant regulations and will be clearly identified as coming from Magalix. The content will be pertinent to our services and will include necessary information for you.
Data Collection: We collect personal information, including your phone number, to send you messages as described above. This information is collected to ensure that you receive relevant updates and communications.
Data Use: Your personal data will be used exclusively for sending you messages related to our services and will not be used for any other purposes without your consent.
Data Sharing: Your data will not be shared with third parties except as required by law. For more details on how we handle your data, please refer to our Privacy Policy.
Access and Control: You have the right to access and update your personal information. To request changes or access to your data, please contact us at [email protected].
Opt-Out Rights: You may opt out of receiving messages at any time by replying "STOP" or following the opt-out instructions in the messages
Legal Compliance: We comply with A2P messaging regulations, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
Regulatory Changes: These Terms and Conditions may be updated to reflect changes in legal requirements. We will notify you of any significant changes through our communication channels.
Disclaimer: We strive for accuracy and reliability in our messaging services but do not guarantee that messages will be delivered or received without error.
Liability Limitation: We are not liable for any damages or issues arising from the use of our messaging services.
Jurisdiction: These Terms and Conditions are governed by the laws of Québec, Canada, and any disputes will be resolved in the courts of Québec.
Changes: We will notify you of any changes to these Terms and Conditions through email or updates on our website.
Effective Date: These Terms and Conditions were last updated on June 26, 2025.
User Acknowledgment: By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.