
Terms and Conditions
1. Introduction
Welcome to Genesis Transitional Housing Ministries, Inc. (“Genesis,” “we,” “us,” or “our”). Genesis Transitional Housing Ministries, Inc. is a nonprofit organization dedicated to supporting individuals and families as they move from crisis to confidence through housing, wellness, life-skills development, and supportive services.
By opting into our SMS/text messaging service, you agree to receive communications related to:
Appointment confirmations
Program updates
Wellness and life-skills resources
Volunteer and community event notifications
Housing, counseling, and support service announcements
Emergency alerts or important program information
These Terms & Conditions outline how we communicate with you and your rights regarding participation.
2. SMS/Text Messaging Consent
By providing your mobile number and opting in to receive messages from Genesis, you consent to receive SMS communications from us. Message frequency may vary but typically includes up to two messages per month, unless urgent or time-sensitive program updates are required.
Message and data rates may apply depending on your mobile phone plan. Contact your wireless carrier for details.
3. Opt-Out Instructions
You may cancel the SMS service at any time.
To stop receiving messages:
Text STOP to the shortcode or phone number used to contact you.
After sending “STOP,” you will receive a confirmation message. Following this confirmation, you will no longer receive SMS communications from us.
To rejoin, simply opt in again through our website, intake forms, volunteer forms, or other enrollment methods.
4. Help & Support
If you experience any issues with our messaging program:
Text HELP for assistance, or
Contact us directly at [email protected].
We will respond as soon as possible to help resolve any concerns.
5. Message Delivery & Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your network provider.
6. Your Responsibilities
By opting in, you affirm that:
You are the owner or authorized user of the mobile number provided.
You will notify us if your number changes to avoid communications being sent to the wrong audience.
You understand that message frequency may vary depending on program needs.
7. Privacy & Data Protection
We respect your privacy. Your phone number and personal information will only be used for program-related communication and will not be sold or shared with third parties except as required by law or outlined in our privacy policy.
For privacy concerns, please visit our privacy policy (Genesis version):
Genesis Privacy Policy
8. Changes to These Terms
Genesis reserves the right to update or modify these Terms & Conditions at any time. Continued use of our messaging services constitutes acceptance of any changes.
9. Contact Us
For questions regarding these Terms & Conditions, please contact:
Genesis Transitional Housing Ministries, Inc.
Email: [email protected]
Website: www.gthminc.org