General Terms and Conditions – Client Services Agreement

These Terms and Conditions (the “Agreement”) apply to all services provided by TFD Advisory Inc. (“Service Provider”) to any client (“Client”) who purchases a package at the time of payment. By making payment, the Client agrees to be bound by the following:


1. Scope of Services

1.1. The Service Provider agrees to deliver professional services under the selected TFD Advisory package.

1.2. Services may include:

  • Accounting and bookkeeping

  • Tax compliance and advisory (personal and/or corporate)

  • Digital presence management (e.g., website setup, review automation, CRM)

1.3. The exact services depend on the Client’s chosen package: Essential, Growth, or Silent Partner, as described in the Service Provider’s published offerings.


2. Fees and Payment

2.1. Setup Fees: A one-time setup fee of $3,000 plus a $500 administrative fee applies to establish the Client’s accounting platform.

2.2. Monthly Fees: Based on the selected plan, billed monthly in advance:

  • Essential: $499/month

  • Growth: $699/month

  • Silent Partner: $999/month

2.3. Commitment: All packages are subject to a 12-month minimum term. Fees are billed monthly.

2.4. Default/Early Cancellation: If the Client defaults on payments or cancels before the end of the 12-month term, a default fee of $3,500 will be charged to recover setup and administrative costs.

2.5. Payments must be made through the approved system (e.g., Stripe). Late payments are subject to 2% per month (24% annually) on outstanding balances.

2.6. All fees are non-refundable unless otherwise agreed in writing.


3. Formal Agreement & Terms Acceptance

3.1. A formal Client Services Agreement will be issued to the Client for signature.

3.2. If the Client does not sign the formal agreement within five (5) business days, these Terms and Conditions automatically apply and govern the engagement from the date of payment.


4. Term and Termination

4.1. Services commence on the Effective Date and continue for the 12-month plan selected by the Client.

4.2. Either party may terminate with 30 days’ written notice after the initial term.

4.3. The Service Provider may terminate immediately in the event of fraud, abuse, or material breach by the Client.


5. Client Responsibilities

5.1. The Client must provide timely and complete records, documents, and access as required.

5.2. The Client is responsible for the accuracy of all submitted information.

5.3. Delays in providing documents may result in service delays or penalties outside the Service Provider’s control.


6. Limitation of Liability

6.1. The Service Provider shall not be liable for indirect, incidental, or consequential damages.

6.2. The Service Provider’s total liability is limited to the amount paid by the Client in the preceding three (3) months.


7. Confidentiality & Data Protection

7.1. Both parties agree to keep all shared information confidential.

7.2. The Service Provider will comply with Canadian privacy laws, including Alberta PIPA.


8. Intellectual Property

8.1. Any custom assets created for the Client remain the Client’s property.

8.2. Pre-existing templates, tools, or proprietary systems remain the Service Provider’s property.


9. Dispute Resolution

9.1. Parties shall first attempt to resolve disputes through good-faith negotiations.

9.2. If unresolved, disputes will be submitted to mediation or arbitration in Calgary, Alberta prior to litigation.


10. General Provisions

10.1. This Agreement is governed by the laws of Alberta.

10.2. Amendments must be in writing and signed by both parties.

10.3. This Agreement constitutes the entire agreement between the parties and supersedes prior discussions.