Jess Maas trades as Jess.Maas (“we”, “us”, “our”) and is committed to protecting your privacy and personal information.
This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal Information
Personal information is information or an opinion that identifies an individual.
The personal information we may collect includes, but is not limited to:
Name
Address
Email address
Phone number
Payment and transaction details
Any other information voluntarily provided by you
We collect personal information for the primary purpose of providing makeup services, educational products, digital products, bookings, and related services. We may also use personal information for secondary purposes that are reasonably related to the primary purpose, including communication, marketing, and service improvement.
Where required by law, we will notify you of the purpose for which personal information is collected.
How Personal Information Is Collected
Personal information may be collected when you:
Make a booking or purchase a product or service
Submit an enquiry or contact form
Subscribe to marketing communications
Interact with our website, social media platforms, or advertising
Use our website, including through cookies and analytics tools
Use and Disclosure of Personal Information
We may use your personal information to:
Provide, manage, and deliver services and products
Process payments and bookings
Communicate with you regarding enquiries, services, or purchases
Send marketing, promotional, or informational communications
Improve our services, systems, and customer experience
Comply with legal and regulatory obligations
We may disclose personal information to third-party service providers where reasonably necessary to operate our business, including but not limited to payment processors, booking systems, website hosts, marketing platforms, and IT service providers.
We do not sell personal information.
Marketing Communications
By providing your personal information, you consent to receiving communications from Jess.Maas, including email, SMS, or other electronic communications relating to services, updates, promotions, or events.
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Beauty, Makeup & Educational Disclaimer
Jess.Maas provides makeup services and educational content based on professional experience and industry knowledge.
Results may vary depending on individual skin type, facial features, hair type, sensitivities, allergies, and personal circumstances. We do not guarantee specific results.
Jess.Maas does not provide medical, dermatological, or health advice. Clients are solely responsible for disclosing any allergies, sensitivities, medical conditions, or skin concerns prior to receiving services.
To the maximum extent permitted by law, Jess.Maas is not liable for any adverse reactions, outcomes, or losses resulting from failure to disclose relevant information.
Educational products and courses are provided for informational and educational purposes only and do not guarantee any particular outcome, skill level, or result.
Sensitive Information
Sensitive information includes information such as health information or religious beliefs.
Sensitive information will only be collected and used:
For the primary purpose for which it was provided
With your consent
Where required or authorised by law
Third-Party Platforms & Overseas Disclosure
Our website and systems may utilise third-party platforms including Go High Level, Squarespace, payment processors, marketing platforms, and analytics providers.
Some third-party providers may store or process data on servers located outside Australia. By using our services, you consent to the overseas storage and processing of your personal information and acknowledge that overseas recipients may not be subject to Australian privacy laws.
We take reasonable steps to ensure third-party providers handle personal information securely.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Where personal information is no longer required for its original purpose, we take reasonable steps to destroy or permanently de-identify it.
However, no method of transmission over the internet is completely secure. To the extent permitted by law, we do not guarantee absolute security of information transmitted online.
Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us in writing.
We may require verification of identity before processing such requests and may refuse access where permitted by law.
Cookies and Website Data
Our website may use cookies and similar technologies to enhance user experience, monitor website performance, and analyse traffic.
You may configure your browser to disable cookies; however, this may affect website functionality.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Policy Updates
This Privacy Policy may be amended from time to time without notice. The most current version will be published on our website and will apply from the date of publication.
Enquiries and Complaints
For any enquiries or complaints regarding this Privacy Policy, please contact:
