Providing Local & Long-Distance Non-Emergency Medical Transportation
Call for Reservations: (208) 610-4428
Your Residents,
Moved Reliably.
Your Operations,
Simplified.
Rocky Mountain Transportation partners with skilled nursing facilities, assisted living communities, and dialysis centers across Northern Idaho and Eastern Washington — providing dependable, non-emergency medical transport so your staff can focus on care.
The Hidden Cost of
Unreliable Transport.
When transportation falls through, your facility pays the price. From clinical staff spending hours on the phone to residents missing critical treatments, the operational friction of unreliable logistics drains your resources and impacts patient outcomes.
Staff time wasted on coordination
Your nurses and coordinators belong at bedside — not rescheduling rides or chasing down no-shows.
Missed appointments damage outcomes
Missed dialysis, specialist, or therapy visits create compounding health declines your team works hard to prevent.
Billing and documentation headaches
Inconsistent trip records lead to billing gaps, compliance risk, and avoidable audit liability.
A Transport Partner Built Around Your Facility.
Dedicated facility coordinator
One point of contact who knows your residents, your schedules, and your facility's specific needs.
Predictable recurring routes
We build reliable recurring schedules around your transport needs, removing daily admin friction.
Real-time ride updates
Automated status notifications keep your front desk informed and stress-free.
ADA-compliant vehicles
Our accessible fleet ensures every resident receives safe, dignified, and compliant transportation.
Seamless Integration
Transitioning your logistics to Rocky Mountain is designed to be effortless for your administrative team.
Schedule a Consultation
We meet with your facility leadership to audit your current transport needs and identify gaps.
We Build Your Route Plan
Our logistics team designs a custom recurring route and dispatch plan tailored to your specific facility.
We Handle It From There
Daily operations, dispatch, and documentation are fully managed — with regular reporting to your team.
Specialized Fleet for
Every Resident Need.
Designed to accommodate the full spectrum of mobility requirements across your resident population.
For residents who are mobile but require professional assistance and reliable scheduling for medical appointments.
ADA-compliant wheelchair-accessible vehicles with hydraulic lifts for residents requiring wheelchair-bound transport.
Non-emergency stretcher transport for residents requiring a recumbent position during transport to appointments.
Common Questions from
Facility Partners.
Ready to streamline
your facility's logistics?
Join facility administrators across Northern Idaho and Eastern Washington who have trusted Rocky Mountain Transportation with their residents.
We Offer Ambulatory Rides Now. Wheelchair and Stretcher Coming Soon
Ambulatory Transportation
We are pleased to offer direct assistance to ambulatory clients needing help getting in and out of vehicles, navigating stairs, curbs, and other obstacles.
Wheelchair Transportation
COMING SOON! In response to many requests from clients and facilities, we are adding ADA-compliant vehicles to our fleet to better assist our customers.
Stretcher Transportation
COMING SOON! We are very excited to be launching non-emergency stretcher service in the future. Check back frequently for news and updates on our expanding services.
How It Works
Getting your ride is simple and straightforward. Follow these steps.
Book Your Ride
Choose your pickup location, destination, and preferred vehicle type through our easy booking system.
Enjoy the Ride
Sit back and relax while our professional driver takes you to your destination safely and comfortably.
Quick Driver Match
Our system instantly matches you with the nearest available driver for the fastest pickup time.
What Our Customers Say
Don't just take our word for it.
Here's what our satisfied customers have to say.
⭐⭐⭐⭐⭐
"The transportation service provided by Rocky Mountain Transportation was outstanding. The drivers were friendly and helpful. The vehicles were clean and well-maintained. I highly recommend them."
Nacanieli Volavola
⭐⭐⭐⭐⭐
"The transportation service provided by Rocky Mountain Transportation was outstanding. The drivers were friendly and helpful. The vehicles were clean and well-maintained. I highly recommend them."
Darryl Reid
⭐⭐⭐⭐⭐
"I had a great experience with Rocky Mountain Transportation. The driver was friendly and the vehicle was comfortable. They provided a reliable and efficient service. I would definitely use them again."
Rene Capistran
FAQ
How will I be billed for transportation services?
If you are a private pay client requiring non-emergency medical transportation, you will pay on the day of transport. If you have an established account or a signed Rocky Mountain Transportation Service Agreement, you will be invoiced as per the terms of the Agreement.
What forms of payment do you accept?
We currently accept cash, check, or credit card.
How much advance notice is required to schedule a transport?
To ensure proper accommodations, we request 24-48 hour advanced notice. However, we always do our best to accommodate short-notice requests. Please feel free to contact our office for availability.
Do you provide after-hour and weekend transportation?
Yes, with advanced notice we work to provide evening and weekend hours.
What should I do if I am unhappy with the service?
We welcome your feedback and suggestions for improvement. Please feel free to contact our office to share your thoughts and experience.
Get In Touch
Ready to experience premium transportation?
Contact us today or book your ride instantly
Get In Touch
Ready to experience premium transportation?
Contact us today or book your ride instantly
